April 07, 2017 // Franchising.com // LAKEWOOD, Colo. - Oxi Fresh Carpet Cleaning, one of the nation's fastest-growing carpet cleaning companies, was recently named a top franchise by Franchise Business Review in its 2017 Top Franchises Report.
“We are extremely pleased to be recognized by Franchise Business Review for the high level of satisfaction among our franchisees,” said Oxi Fresh founder and CEO Jonathan Barnett. “The success of our franchisees has always been a top priority and we will continue to push ourselves to provide the highest levels of support for franchisees as Oxi Fresh continues to grow.”
Oxi Fresh was among 334 franchise brands, representing over 30,000 franchise owners that participated in Franchise Business Review’s research, which was conducted between May 2015 and November 2016. Oxi Fresh’s franchisees were surveyed on 33 benchmark questions in the areas of financial opportunity, training and support, leadership, operations and product development, core values (e.g., honesty and integrity of franchisor), general satisfaction, and the franchisee community.
An additional 16 questions asked franchisees about their market area, demographics, business lifestyle, overall enjoyment running their franchise, and role in the franchisee community.
“Franchises that survey their franchisees realize that transparency and openness contributes to a trusting relationship,” says Eric Stites, CEO of Franchise Business Review. “Franchisee satisfaction ratings show you whether or not a franchise opportunity is really as good as it appears and fits your values and vision by providing insight into a system’s culture, training, leadership, financial outlook, franchisee community, and much more.”
One of Oxi Fresh’s franchisees who was surveyed, Dusty Henderson of Oxi Fresh of Inland Northwest and Oxi Fresh of Alaska, credited the teamwork and support of the Oxi Fresh staff for his ongoing success. “If I have any questions about marketing or methods to clean a carpet that I have not come across before, I have an answer in minutes, not days,” he said. “I want to thank Oxi Fresh for my opportunities, and I hope to have a long and prosperous relationship with the Oxi Fresh team."
To read the full article about Oxi Fresh’s new rankings, go to www.oxifresh.com/news/oxi-fresh-carpet-cleaning-2017-franchise-business-review.
Through innovative products and modern technology, Oxi Fresh Carpet Cleaning offers green cleanings and incredible results through a unique, low-moisture process. Oxi Fresh has been ranked in Entrepreneur magazine's Franchise 500, featured in Inc. magazine's Inc. 500|5000, and has been recognized as one of “America’s Best Franchises to Buy,” by Forbes magazine. Oxi Fresh has more than 320 locations throughout the United States and Canada with more locations currently in development. For more information, visit: www.oxifresh.com.
Franchise Business Review (FBR) is the only independent market research firm that specializes in benchmarking franchisee satisfaction based exclusively on ratings and reviews from franchise owners. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at www.FranchiseBusinessReview.com.
SOURCE Oxi Fresh Carpet Cleaning®