April 13, 2017 // Franchising.com // SALT LAKE CITY - Johnny Rockets, the dynamic international restaurant franchise known for its burgers, shakes, and fries, today announced it has selected RizePoint, the leading provider of brand, quality, and safety management software, to ensure a consistent customer experience for its 385 company- and franchise-owned restaurants.
“For more than 30 years Johnny Rockets has been known for its fresh hand-crafted burgers and excellent service in a relaxed, fun atmosphere,” said Jim Hicks, senior vice president, domestic operations, Johnny Rockets. “As we expand our global presence, partnering with RizePoint is a testament to our commitment of upholding the highest brand standards of food quality and service so that every made-to-order hamburger, hand-spun shake and interaction with our guests is consistently exceeding expectations.”
Johnny Rockets is the latest brand to launch RizePoint to maintain brand standards and confirm food safety best practices. As the company expands the Diner 2.0 brand refresh, it’s more important than ever to verify consistent brand execution across all locations.
“When a restaurant is in a growth phase it’s critical to maintain standards,” said Frank Maylett, CEO and president, RizePoint. “We are excited to partner with Johnny Rockets to help them ensure operational excellence.”
Johnny Rockets will harness the RizePoint end-to-end system to facilitate on-site evaluations. Data is immediately uploaded and analyzed for the purposes of driving consistency, managing quality standards, and upholding brand requirements. With RizePoint, top food service brands ensure a consistent and flawless customer experience - from the back-of-the-house food quality to the front-of-the house brand esthetics.
RizePoint mobile and cloud-based software helps organizations improve the quality, safety, and sustainability of their products, services, and facilities.
*RizePoint’s software is used by 5 of the top 8 hospitality brands and 5 of the top 8 food service brands.
*RizePoint serves more than 387,000 users in 120 countries and territories, speaking 40 languages:
RizePoint – formerly Steton Technology Group – is the global leader in software solutions that proactively safeguard enterprise compliance - for both internally imposed standards and externally imposed regulations. RizePoint software builds and protects brand equity by enabling a consistent customer experience. Our customers gather better data, see necessary actions earlier, and act faster to correct issues before they become costly liabilities. Considered the industry standard for foodservice, hospitality, and retail, RizePoint mobile and cloud-based solutions serve nearly 2 million audits with 200 million questions answered annually. RizePoint is headquartered in Salt Lake City, Utah. For
more information, visit RizePoint.com.
Johnny Rockets is an international restaurant franchise that offers high quality, innovative menu items including fresh, never frozen 100% beef cooked-to-order hamburgers, veggie burgers, chicken sandwiches, crispy fries and rich, delicious hand-spun shakes and malts. This dynamic lifestyle brand offers friendly service and upbeat music contributing to the chain's signature atmosphere of relaxed, casual fun. Founded in 1986, Johnny Rockets operates more than 385 franchise and corporate locations in 31 countries around the world. For more information, visit www.johnnyrockets.com.