ComForCare® Certified as a 2017 World-Class Franchise® By The Franchise Research Institute®
April 25, 2017 // Franchising.com // LINCOLN, NE - ComForCare® has received World-Class Franchise® certification from the Franchise Research Institute® for the Tenth Consecutive Year!
The recognition comes after an independent franchisee validation survey conducted by the Franchise Research Institute, in which 80.1% of all ComForCare franchisees participated. The survey was designed to determine the quality of 10 key metrics crucial to franchisee success within the ComForCare franchise system.
“High ratings from franchisees, when obtained confidentially, are evidence that a franchisor consistently meets or exceeds franchisee expectations. ComForCare understands this concept, and they work diligently to monitor and improve the support they provide to their franchisees,” says Jeff Johnson, Founder and CEO of the Franchise Research Institute.
The survey asked ComForCare’s franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication.
Among the responses received from ComForCare’s franchisees:
- 99% gave a positive rating to the overall quality of the franchisor.
- 97% gave a positive rating to the opportunity provided by the franchise system.
- 98% gave a positive rating to the quality of products and/or services received from your franchisor?
- 96% gave a positive rating to the overall communication between home office personnel and franchisees.
- 95% gave a positive grade to the helpfulness of the franchisor’s field representatives.
ComForCare’s CEO, Mark Armstrong says, “The benefits we receive from the detailed feedback provided through this type of confidential research is extremely valuable to us as we strive to move our organization forward each year, while also enhancing the value of our franchise offering for our members. To receive such high rankings from our members through the Franchise Research Institute for the tenth straight year is extremely satisfying and proof that ComForCare remains one of the true leaders within the home care industry.”
ComForCare’s franchise satisfaction results are available at: www.WorldClassFranchise.com/ComForCareReport.
About the Franchise Research Institute®
The Franchise Research Institute is a Franchise Performance Measurement firm headquartered in Lincoln, Nebraska. FRI is the original auditor of franchisee validation and does NOT sell leads or advertising. FRI’s World-Class Franchise® opportunities must demonstrate that they are endorsed by their franchise owners through FRI’s scientific, confidential, third-party surveys.
Franchise Research Institute
SOURCE Franchise Research Institute