AUSTIN, Texas - May 3, 2017 // PRNewswire // - CMIT Solutions and Continuum® are pleased to announce a three-year extension of their longstanding relationship. CMIT is committed to consistently delivering industry-leading platform offerings to its franchisees, and after extensive evaluation of current market leaders, CMIT has selected Continuum as its exclusive provider of remote monitoring and management solutions. This continuity benefits CMIT's 160+ locations across North America and strengthens the long-term partnership between CMIT and Continuum, which began in 2006.
"This agreement represents a new level of commitment in our joint relationship," said Jeff Connally, CEO of CMIT Solutions. "We have long benefitted from the labor displacement model that Continuum offers through its outstanding high-value/low-cost Network Operations Center, technical advantage projects, and Help Desk. With a single partnership representing this wide range of capability, our franchise partners enjoy significant operational efficiencies and technical support. This also gives our franchisees instant breadth and scale, depth of skills, and the credibility to compete effectively."
"We are honored to be selected by CMIT to provide our RMM platform, as that represents the core functionality that defines the managed services marketplace," said Michael George, CEO of Continuum. "Our goal is to make CMIT franchisees the fastest-growing, most competitive, and most profitable IT service providers in their respective geographies."
Continuum's IT management infrastructure is built on the company's intelligent Remote Monitoring and Management (RMM) platform, which consolidates related alerts into one actionable ticket, significantly reducing the noise and false positives that can diminish operational efficiency. With more than 700 Continuum Network Operations Center (NOC) technicians working in conjunction with the 800-plus CMIT Solutions technicians located across North America, the partnership delivers an unmatched level of technical excellence and depth to CMIT's clients.
For more information on CMIT Solutions, please visit www.cmitsolutions.com.
For more information on Continuum, visit http://www.continuum.net.
CMIT Solutions (CMIT) is a leading provider of information technology (IT) professional services and products to small- and medium-sized businesses (SMBs). Thanks to its coast-to-coast reach across the United States and Canada, CMIT is uniquely capable of supporting SMBs anywhere they do business. By focusing on developing and maintaining local, trust-based relationships with its clients, CMIT is able to meet all of their IT needs. CMIT offers a wide variety of services and products, including enterprise-class solutions, at prices small businesses can afford. CMIT Solutions has been ranked number one in its category in Entrepreneur's Franchise 500® list for five consecutive years. Because of its growing geographic presence and partner programs, CMIT is a very attractive sales and/or support channel for larger firms desiring to reach the millions of small and medium-sized businesses in the United States.
For more information, please visit www.cmitsolutions.com.
Continuum empowers managed IT service providers, giving them the technology platform, services and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum's vertically integrated service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC and Help Desk, allowing them to not only remotely monitor, manage, secure, and backup their clients' IT environments from a single pane of glass, and scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1.1 million endpoints for its 5,800 partners, including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers with Continuum's Backup product line.
For more information, visit https://www.continuum.net/ or https://www.r1soft.com/ and follow us on LinkedIn and Twitter @FollowContinuum.
SOURCE CMIT Solutions