Franchise Business Review Names Brightway Insurance Agency Owner, Michelle Jeralds, a Rockstar Franchisee

Jacksonville-based business owner selected from among 30,000 franchisees, representing 340 brands.

May 23, 2017 // // JACKSONVILLE, Fla. - Franchise Business Review recently named Michelle Jeralds to its list of 2017 Rockstar Franchisees. Jeralds is Owner of Brightway, The Michelle Jeralds Agency in Jacksonville. She is one of only 41 franchisees who made the list from among 30,000 franchisees who have participated in the research firm’s franchisee satisfaction research in the past 18 months. provides Jeralds’ profile and a full list of 2017 Rockstar Franchisees. For details on how they selected franchisees for the list, see the franchisee selection methodology.

Brightway Insurance is a national property/casualty insurance retailer selling through a network of franchised independent agencies throughout the country. The company’s headquarters are in Jacksonville.

“Michelle Jeralds started out with the company as an Agent before we began franchising and then she became one of our first franchisees. She not only has grown into the role from Agent to Agency Owner, but also has helped the company grow and become a household name as we rebranded into Brightway Insurance in 2008,” said Brightway Founder and Chairman, David Miller.

“As one of our first Agency Owners, she has helped forge a path for other Agency Owners in the Brightway system, helping us improve our system for all franchisees over time. Her agency is consistently one of our top performers, and she is always supportive of others as a mentor and coach to new and existing franchisees,” Miller added.

Brightway Agency Owners enjoy support in customer service, carrier relationships, marketing, accounting and technology, which frees up their time to focus on leveraging the broadest possible selection of insurance companies to meet each customer’s unique needs. As a result, Brightway agencies consistently outsell other agencies two-to-one.*

“I’m humbled and honored to be named a franchise rockstar by the Franchise Business Review,” said Jeralds. “It has been phenomenal to see the company grow from an insurance agency with three employees in Jacksonville, Fla., to a national brand in 14 states serving customers across the country. The system of support keeps getting better and better, and if I had to start all over again, investing in the Brightway franchise would be my ultimate choice.”

Brightway, The Michelle Jeralds Agency employs four people and is located at 10250 Normandy Blvd. #501 in Jacksonville (near the intersection of Parrish Cemetery Road and across the street from Westside Golf Center). The Agency offers customized Home, Condo, Renters, Auto, Flood, RV, Motorcycle, Boat, ATV, Life, Business and Umbrella insurance policies from more than 50 insurance carriers including Nationwide, Bankers, Foremost, Progressive, Safeco and United Property & Casualty.

About Brightway Insurance

Brightway Insurance is a national property/casualty insurance retailer selling through a network of franchised independent agencies throughout the country. With more than $458 million in annualized written premium, the company is the nation’s seventh largest privately held Personal Lines independent insurance agency. Brightway provides its Agency Owners with access to more insurance companies than any other agency, along with a comprehensive system of support that frees them up to focus on customizing policies that meet their customers’ needs.

Brightway began franchising operations in 2008 and has since grown to more than 700 people in 14 states serving customers in all 50 states. Forbes has recognized the company as America’s No. 1 Franchise to Buy. Additionally, the company was named a top franchise three years in a row by Entrepreneur magazine and one of the fastest-growing private companies in America nine consecutive years by Inc. 5000.

For more information about Brightway, The Michelle Jeralds Agency, visit or call 904-378-3003. Learn more about franchise opportunities with Brightway at

About Franchise Business Review

Franchise Business Review is the only independent market research firm that specializes in benchmarking franchisee satisfaction based exclusively on ratings and reviews from franchise owners. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at


Courtney Heidelberg

SOURCE Brightway Insurance



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