ServiceMaster Clean and ServiceMaster Restore Announce Top-Performing Franchises at International Convention

MEMPHIS, Tenn. - September 27, 2017 - (BUSINESS WIRE) - ServiceMaster Clean and ServiceMaster Restore, leading providers of disaster restoration and janitorial services in the United States and part of ServiceMaster Global Holdings, Inc. (NYSE: SERV), announced their top-performing franchises at their joint international convention held in Phoenix this month.

“We have a tremendous network of nearly 6,000 franchises across all of our franchise brands, and it is an honor to recognize and celebrate our top performers,” said Mary Kay Wegner, president of ServiceMaster’s Franchise Services Group, one of the largest franchisors of service businesses in the world. “The expertise, passion, and courage our franchisees possess is remarkable. It takes a lot of hard work and dedication to own your own business, and because they have a very personal, vested interest in its success, they live out their commitment to customer service, innovation and growth every day.”

Top awards and award winners include:

Marion E. Wade Award of Honor and International Growth Award. Not only did Grant and Shelley Miller of ServiceMaster Restore of Edmonton in Alberta, Canada lead all non-U.S. franchises in growth, but they also earned the Marion E. Wade Award of Honor. Named after the founder of ServiceMaster, this is the highest recognition a franchisee can receive. The Millers led ServiceMaster Clean and ServiceMaster Restore in all aspects of performance, including customer service, growth, sales, operations and employee development.

In addition, four franchises were presented with the Marion E. Wade Expert Awards, in recognition of their outstanding performance and leadership within a specific service line. These winners include: Brent Alexander and Wendy Alexander of ServiceMaster Action Cleaning (Monroe, La.); Kevin Kallas and Nathan Kallas of ServiceMaster Kwik Restore (Cary, Ill.); Grant and Shelley Miller of ServiceMaster Restore of Edmonton (Alberta, Canada); and Ralph and Sarah Reynolds of ServiceMaster of Woodbridge & Fredericksburg (Fredericksburg, Va.)

Employee of the Year. Cynthia Malby is the production manager at ServiceMaster by Davis in Cleveland, Ohio. Malby, who has been with the business for six years, leads a team of 25 individuals, oversees the hiring and training of all employees, and is responsible for service quality on more than a dozen accounts. She received this award for her leadership, commitment and customer-focused approach, and her dedication to helping her coworkers develop and excel in their roles.

Rookie of the Year. Serge Dmytruk and Terri Philibert of ServiceMaster Cleaning and Restoration by Cleaning Masters in Berlin and Watertown, Conn., purchased their franchise in 2015 and exceeded their goal of becoming a $1 million business by the end of 2016. In the first nine months, they posted almost one-half million dollars in revenue, and ended 2016 with more than one million in revenue. They recently opened a second office in Watertown to help them serve more customers more efficiently.

Growth Award. This award recognizes the franchise with the highest growth in qualifying revenue, and was presented to ServiceMaster Restoration by Century, in Magnolia, Texas, owned by Blake and Jillian Moak. Their business posted a 96 percent increase in disaster restoration revenue and grew construction revenue by more than 40 percent.

ServiceMaster Clean and ServiceMaster Restore have a worldwide network of experts who are trained, equipped and ready to clean and restore homes and businesses before, during and after a fire, severe storm or other disaster, as well as providing reliable commercial and healthcare cleaning services, and residential floor care. For more information, visit,, or follow the companies on Facebook and LinkedIn.

About ServiceMaster Clean

With more than 700 franchised and licensed locations around the world, ServiceMaster Clean serves customers through a global network of franchises that provide a range of residential and commercial services including cleaning health care facilities, janitorial services, commercial carpet cleaning, hard surface floor care, and residential carpet and upholstery cleaning. ServiceMaster Clean is a business unit of Memphis-based ServiceMaster Global Holdings, Inc. (NYSE: SERV), a leading provider of essential residential and commercial services. Visit for more information. ServiceMaster Clean is the Official Commercial Cleaning Provider of Minor League Baseball™.

About ServiceMaster Restore

With approximately 2,000 franchised and licensed locations around the world, ServiceMaster Restore and ServiceMaster Recovery Management (SRM) serve customers through a global network of franchises available 24/7/365 to provide residential and commercial restoration services resulting from damage caused by water, fire, smoke or mold. SRM is the large scale commercial catastrophic disaster restoration unit of ServiceMaster Restore. ServiceMaster Restore and SRM have operations and consulting experience on countless disasters, including clean-up after Hurricane Katrina and the Pentagon after September 11, 2001. ServiceMaster Restore is a business unit of Memphis-based ServiceMaster Global Holdings, Inc. (NYSE: SERV), a leading provider of essential residential and commercial services. More information can be found at and ServiceMaster Restore is the Official Disaster Restoration Specialist of Minor League Baseball™.

About ServiceMaster

ServiceMaster (NYSE: SERV) solves the homeowner’s dilemma. Every day, we visit more than 75,000 homes and businesses through our extensive service network of expert professionals. Technology powers our trusted experts to engage with customers so they can order, buy and receive services when, where and how they want them. Our well-recognized brands includes American Home Shield (home warranties), AmeriSpec (home inspections), Furniture Medic (furniture repair), Merry Maids (residential cleaning), ServiceMaster Clean (janitorial and residential floor cleaning), ServiceMaster Restore (disaster restoration) and Terminix (termite and pest control). Like, follow or visit us at , ,, or ServiceMaster is the Official Home Services Provider of Minor League Baseball™.

SOURCE ServiceMaster



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