Local Entrepreneur Addresses Common Pain Point for Chicago-Area Dental Professionals
Schaumburg Resident Launches Local Dental Fix Rx Franchise, Providing On-Site Repair Services for Dental Practices in Chicago and Northwest Suburbs
November 15, 2017 // Franchising.com // CHICAGO, IL - Dental Fix Rx - the fastest-growing, mobile dental equipment repair service franchise - is helping Chicago-area dental professionals get back to serving customers quicker when equipment breaks down.
Traditionally, when equipment malfunctions, a dental practice’s main option is to contact its area dealer, whose large sales area prevents it from responding quickly or delivering personalized service. Wael Shahshouh, who locally owns and operates Dental Fix Rx of Schaumburg, plans to relieve this pain point felt by many dental professionals throughout Chicago and the northwest suburbs.
Shahshouh is the company’s fourth franchisee in Illinois, and he services up to 350 dental offices throughout the Chicago area. Shahshouh owns dental offices in Chicago and Wisconsin with his wife, who is a dentist. It’s through these practices that he learned about Dental Fix Rx. Quite familiar with the need for dental equipment repair with a quick turnaround, the opportunity to meet this need in Chicago and its suburbs appealed to him.
“As a business owner, I understand the demand,” said Shahshouh. “There is a big need in the Chicagoland area with so many dental offices. Dentistry is very competitive in this area, but there are not enough technicians. I want to make sure the local dental practices have a fair, convenient and fast repair option to save them time and money.”
Prior to becoming a Dental Fix Rx franchisee, Shahshouh underwent an intensive eight-week training program with the Dental Fix Rx corporate team. With the necessary technical skills and a fully-equipped mobile service van, Shahshouh delivers prompt repairs for chairs, sterilizers, handpieces, vacuum pumps and more. He also sells new parts and devices – all at competitive prices. Prepared with the latest technology and diagnostic equipment, he is able to provide immediate services and repairs for any dental service scenario.
“Since repairs are completed on site, Dental Fix Rx is faster and more affordable than other repair options,” Shahshouh said, adding that he can respond to customers within 24 hours since he is local to his service area. “As the owner and operator of my Dental Fix Rx business, I am able to develop personal relationships with the practices in my community.”
The Dental Fix Rx corporate team handles the majority of back-end office support with centralized technological and account management services. This allows Shahshouh to primarily focus on serving local dental practices and offering first-class customer service. Dental Fix Rx clients also benefit from consistently working with the same experienced industry professionals, as well as no travel charges, free estimates and assessments, free emergency loaner service for compressor or vacuum pumps and personalized telephone support and account management.
Other services include equipment sales, delivery and upholstery. For more information on Dental Fix Rx of Schaumburg, visit http://www.dentalfixrx.com/or call 1-800-586-0340.
About Dental Fix Rx
Founded in 2009, Dental Fix Rx is a fast-growing mobile dental equipment repair service franchise that is revolutionizing the dental service industry by delivering immediate, on-demand equipment service, hand-piece repairs and cost-effective consumable products through its network of highly trained franchise professionals. With local franchise owners serving businesses within their market, Dental Fix Rx completes repairs on site using mobile repair centers equipped to fix a wide range of equipment found in any practice – from compressors to chair upholstery. The company has granted more than 200 franchises that service more than 40,000 customers throughout North America. For more information, visit www.dentalfixrx.com. For franchise information, call (855) 242-5230 or visit www.dentalfixrx.com/franchise/.
Scott V. Mortier
EVP of Business Development
Dental Fix RX, LLC
SOURCE Dental Fix Rx