uBreakiFix Grows Massachusetts Footprint, Opens in Cambridge
Industry-Leading Tech Repair Brand Brings High Quality Electronics Support to Massachusetts Avenue
October 04, 2018 // Franchising.com // CAMBRIDGE, Mass. - Tech repair brand uBreakiFix opened its newest location, uBreakiFix Cambridge, on September 25 at 950 Massachusetts Avenue. This is the brand’s fifth location in Massachusetts, joining stores in Needham, Dedham, Hudson, and Northborough.
uBreakiFix services anything with a power button, including smartphones, game consoles, tablets, computers, drones, hoverboards, and everything in between. To date, uBreakiFix has completed more than 4.7 million repairs. While common fixes include cracked screens, software issues, and camera issues, the brand offers support for most technical problems on any electronic device, regardless of make or model.
Through strategic partnerships with leading technology companies, including Samsung and Google, uBreakiFix provides Samsung Galaxy customers and Google Pixel and Pixelbook customers with manufacturer-backed, same-day repair services using genuine parts. Through the partnership with Samsung, Galaxy owners can get in and out-of-warranty repairs at more than 300 locations nationwide, with most repairs completed in two hours or less.
uBreakiFix Cambridge is the third location for Skip and David Campbell, who also own stores in Hudson and Northborough and plan to open at least seven more stores in the greater Boston area.
“We saw a need in Cambridge for high quality tech repair and professional expertise, especially with so many students in this area,” said Skip Campbell. “We’re opening with an experienced crew that I know will provide the best service to fit the needs of this community.”
uBreakiFix was founded in 2009 by millennial duo Justin Wetherill and David Reiff, who later partnered with Eddie Trujillo to transition their Internet-based brand to a brick and mortar model. By offering convenience, accessibility, and unparalleled customer service, uBreakiFix filled a gap in the repair marketplace and has since emerged as an industry leader in growth, service offerings, and authorized partnerships. In 2018, Wetherill was inducted into the Forbes Technology Council, and uBreakiFix earned a top spot on Entrepreneur’s Franchise 500® list, ranking #18 overall, #1 in the Electronics Repair category, and #1 on the Top New Franchises list.
uBreakiFix has nearly 450 locations open across the U.S. and Canada. The brand opened 59 new stores during the first and second quarters of 2018 and plans to increase growth throughout the second half of the year. For more information on uBreakiFix franchising, visit http://ubreakifix.com/franchising.
“At uBreakiFix, our goal is to take the hassle of a broken device and create the most positive, convenient experience possible for our customers,” Wetherill said. “We are a customer service company first, and a tech repair company second. As we expand into Cambridge, we look forward to becoming the trusted resource to keep consumers and businesses connected to the things and people who matter most.”
uBreakiFix Cambridge is located at 950 Massachusetts Avenue, Cambridge MA 02139 and can be reached at: 617-440-7414. For more information and to view a service menu, visit http://ubreakifix.com/locations/cambridge.
Founded in 2009, uBreakiFix specializes in the repair of small electronics, ranging from smartphones, game consoles, tablets, computers, and everything in between. Cracked screens, software issues, camera issues, and most other problems can be repaired by visiting uBreakiFix stores across the U.S. and Canada. Since 2016, uBreakiFix has served as the exclusive walk-in repair partner for Google Pixel customers. In 2017, uBreakiFix expanded the partnership to include exclusive after sales support for Google Pixelbook customers. In 2018, uBreakiFix became a Samsung Care authorized service provider offering same-day, in-person support for Samsung Galaxy customers across the U.S. In 2018, uBreakiFix also ranked #18 on Entrepreneur’s Franchise 500®, #1 in the Electronics Repair category, and #1 on the Top New Franchises list. For more information, visit http://www.ubreakifix.com.
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