Couple is Presented with CertaPro Painters Top Award
January 23, 2019 // Franchising.com // OAKS, PA - Jeff and Joann Brown, Knoxville residents and the owners of CertaPro Painters of Knoxville & East TN were recently the recipients of the company’s highest honor, the CertaCup award. The criteria for this coveted award are that the franchisee and team embody the golden rule, the company’s values and consistently delivers an extraordinary customer experience. In addition, the winner has experienced growth in his/her residential and commercial painting business.
For 16 years, the Browns have been serving the region and have built a strong team at every level. They continue to strive and deliver the utmost in customer service. Jeff Brown is a US Air Force veteran and was in the trucking industry for 17 years prior to owning their CertaPro Painters business. While in the trucking industry, he held many roles (sales, operations and senior management) which helped him prepare for owning a business. “CertaPro Painters was a great match and I haven’t looked back ever since,” said Jeff Brown. “Our business is the second largest franchise in North America.”
“We’re thrilled to be selected for this prestigious award,” said Joann Brown. “Our customers inspire us to always do our best and that is the credo of CertaPro Painters. “We’re glad to have been named winners and hope that we can serve as role models for other franchisees in the system.”
CertaPro Painters is North America’s largest and most-referred painting company. Commercial and residential painting is an estimated $40 billion industry in the U.S. and Canada. CertaPro has been consistently ranked No. 1 by Entrepreneur magazine in its category and boasts a customer referral rate that exceeds 95 percent. Best-in-class operational systems and procedures make CertaPro the most professional business model in the industry and its satisfied customers are the direct benefactors.
What’s more, according to the Bureau of Labor Statistics, the number of actively employed painting and wall-covering contractors will increase by 38.5 percent during the 10-year period from 2010 to 2020. The bureau further concluded that sales of residential painting services are likely to increase by an annual rate of three to four percent during the same period.
About CertaPro Painters
Founded in 1992, Oaks, Pennsylvania-based CertaPro Painters is the largest painting company in North America. With more than 350 independently owned and operated franchises worldwide, CertaPro provides a customer-driven painting experience for both residential and commercial properties that is unparalleled in the industry (both residential and commercial). The company’s stellar service and proven business system have made CertaPro North America’s most referred painting company. For more information, visit www.certapro.com
Sanderson & Associates
Jeff and Joann Brown
SOURCE CertaPro Painters