uBreakiFix Grows Franchise Footprint In San Diego Area
Industry-Leading Tech Repair Brand Fixes Anything with a Power Button at New Carmel Mountain Ranch Location
February 05, 2020 // Franchising.com // SAN DIEGO - Industry-leading franchise uBreakiFix brings top-tier smartphone repair to Carmel Mountain Ranch Town Center in San Diego. The new store opened on Feb. 3 and is now fixing smartphones, tablets, computers, and other electronic devices at 11885 Carmel Mountain Road, Suite 905.
While common device repairs include smartphones, tablets, and computers, uBreakiFix offers repair service on anything with a power button, including drones, hoverboards, game consoles, and everything in between. To date, uBreakiFix has completed more than 7.5 million repairs at its more than 540 locations across North America. While common fixes include shattered screens, software issues, and camera issues, the brand offers support for most technical problems on any electronic device, regardless of make or model.
An authorized service provider for both Samsung and Google, uBreakiFix leads the industry in strategic partnerships, providing Samsung Galaxy and Google Pixel customers with manufacturer-backed, same-day repair service using genuine parts. For the customer, this means enjoying all the convenience of walk-in repair without risking their smartphone’s warranty or compromising features like water resistance. uBreakiFix’s repair technicians are professionally trained using manufacturer-grade tools, tests, and processes to return devices to like-new condition.
uBreakiFix Carmel Mountain Ranch is the second location for Jason Castellanos, who also owns a store in Santee and plans to open two additional locations in Mira Mesa and La Mesa.
“We want to be the go-to resource for the Carmel Mountain Ranch community’s tech needs,” Castellanos said. “Our new store is conveniently located in a busy retail center where residents are already shopping, so they don’t have to go out of their way for a device repair - plus, most common fixes are completed in two hours or less. Reliable tech repair is a much-needed service here, and I know uBreakiFix will provide a tremendous value-add for this community.”
uBreakiFix was founded in 2009 by millennial entrepreneurs Justin Wetherill and David Reiff to fill a gap in the market for affordable, high-quality phone repair. The duo soon partnered with Eddie Trujillo to transition their Internet-based repair brand to a brick-and-mortar model. Together, they opened the first uBreakiFix storefront in Orlando, Florida, followed by 46 additional corporate locations over the next four years. uBreakiFix began franchising in 2013 and currently operates more than 540 locations across the U.S. and Canada.
In 2016, uBreakiFix announced its first authorized service partnership with Google; in 2017, Wetherill ranked among Forbes’s 30 Under 30 in Consumer Electronics; in 2018, uBreakiFix partnered with Samsung as an authorized service provider; and in 2019, the brand celebrated its 10th anniversary, 500th store opening and was acquired by global tech care company Asurion.
“At uBreakiFix, our story has been shaped by an unwavering commitment to continually improving the repair experience for customers,” Wetherill said. “We founded this company to fill a need for high-quality, convenient repair with great service at a fair price. We always say we’re a customer service company first, and a tech company second. As we begin serving Carmel Mountain Ranch and the surrounding communities, we look forward to sharing the care and credibility that define the uBreakiFix experience.”
uBreakiFix Carmel Mountain Ranch is located at 11885 Carmel Mountain Road, Suite 905, San Diego, CA 92128 and can be reached at: (858) 649-6071. For more information and to view a service menu, visit ubreakifix.com/locations/carmelmountainranch.
Founded in 2009, uBreakiFix specializes in the repair of small electronics, ranging from smartphones, game consoles, tablets, computers, and everything in between. Cracked screens, software issues, camera issues, and most other problems can be repaired by visiting uBreakiFix stores across the U.S. and Canada. Since 2016, uBreakiFix has served as the exclusive walk-in repair partner for Google Pixel customers. In 2018, uBreakiFix became a Samsung Care authorized service provider offering same-day, in-person support for Samsung Galaxy customers across the U.S. In 2019, uBreakiFix joined the Asurion family and now operates as a subsidiary of the tech care company while still maintaining the uBreakiFix brand, leadership, and franchise model. For more information, visit www.ubreakifix.com.
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