Merry Maids and 3M Announce Strategic Collaboration in Residential Cleaning Sector
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Merry Maids and 3M Announce Strategic Collaboration in Residential Cleaning Sector

MEMPHIS, Tenn. - (BUSINESS WIRE) - July 30, 2020 - Merry Maids, a ServiceMaster company (NYSE: SERV) and 3M (NYSE: MMM) today announced they are collaborating to provide enhanced cleaning in the homes of Merry Maids customers by combining the comprehensive research, development and testing capabilities of the experts in cleaning and the experts in cleaning science.

Merry Maids team members spend more than 6 million hours in customers’ homes each year and are the experts in providing clean and healthy environments. With this new collaboration, they can now leverage the 3M brand’s advanced cleaning products and proprietary cleaning techniques in the process.

Combining the best of cleaning and the best of science

Merry Maids and 3M teamed up to improve the efficiency and effectiveness of the cleaning process, spending over 500 hours researching products and solutions to bring the best of 3M cleaning science into the homes of Merry Maids customers across the country.

Merry Maids and 3M continued to work together during the COVID-19 global pandemic to offer cleaning and disinfection services using 3M disinfectant. 3M offered virtual training on disinfecting products to ensure consistent protocols were followed across the country. Additionally, the Merry Maids network quickly incorporated the cleaning and disinfection protocols to clean and disinfect all equipment after each home cleaning to protect the health and safety of customers and team members.

More than a dozen products used in customers’ homes

Merry Maids now uses more than a dozen 3M products in the homes of Merry Maids customers, including:

  • Scotchgard™ glass and stainless steel cleaning solutions that provide an exceptional clean and surface protection.
  • Scotch-Brite™ brushes and pads include anti-microbial protection and offer safe cleaning power for multiple surfaces in the home.
  • 3M Disinfectant RCT Cleaner Concentrate, an EPA-registered disinfectant that meets the EPA’s Emerging Pathogen Policy specific to COVID-19, to disinfect high-touch areas in the home.

Merry Maids team members across 480 franchise locations receive specific training on products from a dedicated team at 3M. Each Merry Maids location has direct hotline access to 3M technical support to quickly get answers to questions about products and their usage.

“Our Merry Maids customers expect the best,” said Hagan Kappler, president of Merry Maids. “Our work with 3M offers our customers science-based cleaning solutions that leverage the expertise of both companies. We have a great collaboration and we look forward to further enhancing the ability of Merry Maids to create clean and healthy environments in the homes of our customers.”

“At Scotch-Brite™, we believe that clean changes everything, and a clean home can set the tone for a fresh, uplifting start every day,” said Beth Edinger, vice president, Home Care Division, 3M. “In today’s world, cleanliness has taken on a new importance, as consumers want to ensure their homes are safe and healthy for themselves and their loved ones. We are so excited to team up with Merry Maids and deliver science-based cleaning solutions to homes across America that consumers can trust and find comfort in.”

Additional 3M products are currently being tested by Merry Maids and more are in the pipeline for future testing and network-wide rollout to further enhance the Merry Maids cleaning kit of products used in customer homes by team members every day.

About Merry Maids

Merry Maids is the largest home cleaning franchise network in the United States. Through its company-owned and franchise locations, Merry Maids has more than 7,000 home cleaning professionals who service homes on four continents, including more than 200,000 homes in North America every month. Merry Maids is a business unit of Memphis-based ServiceMaster Global Holdings, Inc. (NYSE: SERV), a leading provider of essential residential and commercial services.

About 3M

At 3M, we apply science in collaborative ways to improve lives daily. With $32 billion in sales, our 96,000 employees connect with customers all around the world.

List Of Products

  1. 3M™ Glass Cleaner and Protector Concentrate, 17A
  2. 3M™ Heavy Duty Multi-Surface Cleaner Concentrate, 2A
  3. 3M™ Disinfectant Cleaner RCT Concentrate, 40A
  4. Scotch-Brite® Utility Brush
  5. 3M™ Bathroom Disinfectant Cleaner Concentrate, 4A
  6. Scotch-Brite® Little Handy Scrubber
  7. Scotch-Brite® Grout Brush
  8. 3M™ Easy Trap™ Sweep & Dust Sheets
  9. 3M™ Glass Cleaner and Protector Ready to Use
  10. 3M™ Quaternary Disinfectant Cleaner Concentrate, 5A
  11. Scotchgard™ Stainless Steel Cleaner
  12. 3M™ Flow Control Chemical Management System
  13. Scotch-Brite® Glass Cooktop Pads

SOURCE Merry Maids



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