FirstLight Home Care Named 2021 Top Franchise for 10th Consecutive Year
April 06, 2021 // Franchising.com // CINCINNATI, OHIO - FirstLight Home Care has been named a Top Franchise for 2021 by Franchise Business Review. This is the 16th annual ranking of the 200 best franchise opportunities based on franchise business owner satisfaction and performance.
Based on the scores, FirstLight has been recognized as a franchisee satisfaction award winner for 10 consecutive years and joined Franchise Business Review’s Hall of Fame this year.
FirstLight Home Care was among more than 300 franchise brands, representing more than 28,000 franchise owners, that participated in Franchise Business Review’s research. Franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training and support, operations, franchisor/franchisee relations, and financial opportunity, as well as company culture, the owner’s business lifestyle and how much they enjoyed running their franchise.
“One of our greatest measures of success is the feedback we receive from our franchisees,” said Glee McAnanly, President of FirstLight Home Care. “Having a professional third-party organization survey our franchisees each year gives us valuable information that helps us make meaningful improvements to our franchise system. We care enough to ask our franchisees what they really think, and we are thankful for the feedback they provide.”
FirstLight Home Care serves seniors, adults with disabilities, veterans, those recovering from illness, injury or surgery and other adults in need of assistance. The company’s caregivers help with many needs – from personal hygiene and household duties such as cooking, cleaning and running errands to mobility assistance and dementia care.
Franchise Business Review, a leading market research firm serving the franchise sector, measures the satisfaction and engagement of franchisees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business.
SOURCE FirstLight Home Care
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