Business and Consumer Trends Drive Postal Connections® Nationwide Growth
Year-Over-Year Same-Store-Sales Growth of 9.8% Spurs Franchise Interest in Leading Shipping and Business Services Provider
May 05, 2021 // Franchising.com // FRISCO, Texas - As “new normal” behavior and retailing innovations become cemented as societal standards, Postal Connections/iSOLD It® has established favorable market positioning for today and beyond.
The alignment with business and consumer trends has resulted in a surge of same-store sales through the first quarter of 2021. Gross revenues jumped 26.7% over the same January through March timeframe in 2020, which already was a record-breaking year for the brand. The momentum generated in 2020 led to a 9.8% increase in sales over 2019. Plus, in 2020, three quarters of the 46 Postal Connections/iSOLD It service centers achieved record-setting annual sales.
Postal Connections is a nationwide network of postal, shipping and business service centers that also feature the complementary business iSOLD It® on eBay, an online sales support service for people who want to turn unused or unwanted items into cash. The franchise retail locations have experienced record customer traffic levels and sales as they service package drop-off and pickup needs for eCommerce buyers. With convenient, friendly and trustworthy service, Postal Connections/iSOLD It supports the evolution in where people work, since most service centers are located near where people live.
The franchise company touts its intensive customer service training and flexible operating menu as the difference that brings customers back for the collection of service offerings. Meeting customer needs in several ways, Postal Connections/iSOLD It service center performance soared amid the height of the pandemic. By leveraging its customized software platforms, franchisees can deliver modern, online service solutions for tasks and jobs they are unfamiliar with or would rather not do while taking advantage of the convenience of a Postal Connections service center.
Now, with a force of societal change behind it, Postal Connections/iSOLD It has announced plans for a strategic franchising initiative to expand its hard-to-find services. The franchise network is adding services that take advantage of online commerce where Postal Connections can offer time-saving work and nearby convenience. Examples include its virtual mail receiving service, digital fingerprinting, iSOLD It on eBay consignment service as well as drop off and pick up packages from eCommerce merchants.
“The innovations and successes throughout the past year have set us up for a record year in 2021,” said Fred Morache, COO of Postal Connections/iSOLD It. “The momentum behind our brand puts us in the perfect position to expand and bring in talented business operators to grow with us. Over the last several months, we have opened new locations in Idaho, Delaware and soon in Lebanon and Bend, Oregon. Later this summer, Postal Connections will open another location in Broward County, Florida.
Postal Connections/iSOLD It was able to pivot quickly to meet the challenges of the pandemic head-on. When nationwide mandates declared shipping and postal services as essential businesses, the brand met the need of its communities and the nation’s needs as well. Working throughout the pandemic and serving the public as more and more consumers quarantined, shopped and worked from home, Postal Connections/iSOLD It is demonstrating its resistance to COVID-19 induced challenges.
“We are proud of our system’s performance and the strong sales increases throughout the past year,” said Morache. “Between Postal Connections and the introduction of iSOLD It, we have a growing menu of services people want while giving franchisees multiple revenue streams with strong gross profit margins.”
Many customers are uncomfortable, inexperienced or just don’t have the time to get the fastest sale at the best price on eBay. Online eCommerce resales bring Postal Connections service centers and solo iSOLD It stores a steady flow of sales fees when items sell. Occasionally, there are large sales with large sales fees such as collectibles recently sold in Glendale, Arizona. A rare $72,000 Black Lotus Magic Gathering card was sold there, while two Andrew Wyeth paintings sold for $90,000-plus in Hockessin, Delaware. iSOLD It adds another revenue stream to Postal Connections and provides efficient transactions with customized operating software for franchisees.
Based in Frisco, TX, Postal Connections/iSOLD It presents itself as more than a pack and ship store, has established itself as a leading provider of a wide array of business and personal services, offering convenient access to postal products, mail receiving, shipping with leading carriers, drop-offs accepted from most carriers, freight, printing, creative services, copying, fax, passport photos, notary, shredding, digital fingerprinting and other hard to find services.
There are 46 Postal Connections/iSOLD It franchise stores in 21 states across the United States. The retail business model is awarding franchise opportunities to qualified individuals who share the company’s commitment to owner/operator involvement in the business and dedicated to superior customer service.
SOURCE Postal Connections/iSOLD It
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