1-800-GOT-JUNK? Growing Their Business And Their Teams At An Unprecedented Rate
VANCOUVER, BC, July 19, 2021 // PRNewswire // - 1-800-GOT-JUNK?, has experienced unprecedented growth in recent years as they continue to set the bar for customer satisfaction and professional excellence in the junk removal industry. Between 2018 - 2020 the company saw a record-breaking 30.4% growth and continues to see an increasingly strong upward trajectory as they enter their third quarter of 2021.
1-800-GOT-JUNK?'s massive growth is a clear indication that one year into the pandemic people are still spending a lot of time in their homes and investing in them. In April 2020, 77% of 1-800-GOT-JUNK? customers cited 'decluttering' as the number one reason for needing junk removal. This increased need for people to create at-home spaces that meet their ever-changing needs has skyrocketed the demand for the junk removal services. To keep up with this demand, the company has over 1,500 trucks and 3,500 - 5,000 Truck Team Members on the road at any given time, and that need is rapidly increasing.
This growth has presented 1-800-GOT-JUNK? franchises with the opportunity to accelerate their hiring efforts. "The trends we've experienced this past year are a testament not only to the exceptional service we provide, but also to the incredible people we have working across our organization", says James Alisch, Managing Director of 1-800-GOT-JUNK? "The current need for our franchises to accelerate their recruitment is a good problem to have, and an opportunity for us to add new faces to our franchise teams," he continues.
The position of Truck Team Member is a valuable role in the organization, they are the heroes of the business and the happy, helpful faces behind why the company continues to see upward growth trends. 1-800-GOT-JUNK? also encourages career development, ensuring their truck teams feel supported in the long-term. These efforts have resulted in promising overall team engagement numbers, with 88% of the Truck Team Members feeling they are part of a team and 80% willing to recommend 1-800-GOT-JUNK? as a great place to work.
"1-800-GOT-JUNK? is a special place where a person can start a job and have it turn into a career" says Josh Herron, who started his career with 1-800-GOT-JUNK? in 2004 as a Truck Team Member, and now owns several franchises. "As a 20 year old student I took a job for an hourly rate at 1-800-GOT-JUNK? and over the last 17 years I learned how to run a business, exceed customers expectations and create a work environment that benefits hundreds of teammates and the community they serve." he continues. "At 37 I now own a multi-million dollar business with 12 1-800-GOT-JUNK? locations. I love this business!"
1-800-GOT-JUNK? has an "It's all about people" focus, which is evident across the board in their 160 franchise locations. The organization continues to build a culture that focuses on passion, integrity, professionalism, and empathy, key values that sets 1-800-GOT-JUNK? apart from its competitors, encouraging career longevity and setting their employees up for future success.
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