Applebee’s® Recognizes Restaurant Performance, Innovation and Community Engagement at Annual Franchise Conference
The Bill Palmer Legacy Scholarship was unveiled to honor brand’s late founder. The scholarship will provide access to continued learning for up to 100 team members and their children each year
November 22, 2021 // Franchising.com // GLENDALE, CALIF. - Last week, Applebee's Neighborhood Grill + Bar® held their annual franchise conference in Scottsdale, Ariz. to celebrate triumphs, recognize excellent restaurant performance and community involvement, and outline plans for future growth and performance.
During the conference, Applebee’s President, John Cywinski announced the launch of the Bill Palmer Legacy Scholarship in honor of Applebee’s late founder, Bill Palmer. This new scholarship program aims to award 100 scholarships annually to current Applebee’s restaurant team members and their children. The program was established by Neighborhood Restaurant Partners, Palmer’s former franchise group, in his honor.
“Since its founding, Applebee’s has always focused on its people and making a positive impact on our neighborhoods, and that was because of Bill,” said Joe Langteau, CEO, Neighborhood Restaurant Partners. “Bill loved this brand and giving back to those people who believe in it. This new scholarship program will allow team members working for Applebee’s and their children the opportunity to continue their education.”
Current Applebee’s team members and their children who are interested in applying for the scholarship online. Applications will be accepted starting December 1, 2021, through January 31, 2022. The inaugural group of scholarship recipients will be notified of their award by April 1, 2022.
“Bill was a true pioneer and an industry icon,” said John Cywinski, President, Applebee’s. “Most importantly, he was a champion for our exceptional restaurant teams who represent the Applebee’s brand day in and day out, under challenging circumstances. I can’t think of a better legacy for Bill than providing annual college scholarships for deserving team members and their families. He would be very proud of this program.”
In addition to announcing the new scholarship program, Applebee’s awarded this year’s franchisees who are committed to brand success, guest service, operational excellence, and community involvement.
The 2021 top award winners included:
Restaurant General Manager of the Year
Applebee’s acknowledges that the most important people in its organization are the General Managers who lead the more than 1,500 in-restaurant teams across the country. At this year’s conference Applebee’s recognized the top 16 restaurant general managers in its system: awarding William Reed as 2021 General Manager of the Year. A 20-year team member at The Rose Group, Reed runs the franchisee’s Roosevelt Blvd. location in Philadelphia, Penn. and two ghost kitchens in downtown Philadelphia. Reed is the first-ever to achieve Applebee’s highest service results in two different locations and has trained more than 100 managers who consistently achieve high service results. Reed is noted by his team for leading every shift with energy, enthusiasm, and accountability. He is the best operator in the system because of his attention to detail, communication skills and guest-first focus.
Abe Gustin Franchisee of the Year: Apple American Group
This award, in honor of the man who helped Applebee’s become one of the nation’s most iconic brands in casual dining, recognizes a franchisee that embodies what it means to be Eatin’ Good and Doin’ Good in the Neighborhood. This year’s Franchisee of the Year is Apple American Group (AAG) for their ability to serve Applebee’s so successfully, its team members, and their communities even through one of its most challenging years. Through varying state closures and openings, AAG started as one of the most challenged in sales to being second in the brand overall through only a short period of time.
“Greg Flynn and Apple American Group have always walked the talk on culture, restaurant excellence and results, which is why they were awarded Applebee’s 2021 Franchisee of the Year,” said Cywinski. “With 441 Applebee’s restaurants across 23 states, Greg and his Apple American Group team are role model operators and exceptional leaders. Nothing they accomplish surprises me. They are rock stars and deserve every bit of recognition that comes their way!”
Lloyd Hill Neighbor of the Year: Doherty Enterprises
This award, named after of one of the brand’s historic leaders, celebrates an Applebee’s franchisee that has displayed a tremendous amount of love, compassion, and care for their neighbors through a variety of causes, activities, and initiatives. This year’s recipient is Doherty Enterprises, a franchisee whose commitment to its community has never wavered. By building relationships, holding team members accountable to giving back, and engaging with their community on an ongoing basis, the team at Doherty has given back more than $900,000 to the neighborhood.
Bill Palmer Heart of Applebee’s: Neighborhood Restaurant Partners
This award is named after the founder of the Applebee’s brand and recognizes a franchisee that has shown the greatest commitment to an individual cause or organization over this past year. The 2021 recipient is Neighborhood Restaurant Partners (NRP). The team at NRP have proudly teamed up with multiple organizations in their community to provide ongoing support to the lifesaving cause of donating blood across the four states in which the Franchise operates, participating in more than 260 blood drives.
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