Taziki’s Mediterranean Café Elevates Guest Experience Through New Technology Initiatives
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Taziki’s Mediterranean Café Elevates Guest Experience Through New Technology Initiatives

Mediterranean café testing mobile app ordering, new menu boards and more

April 15, 2022 // Franchising.com // BIRMINGHAM, Ala. - Taziki’s Mediterranean Café has always been committed to finding new ways to improve the guest experience, from the moment they walk into a café all the way until it’s time to clear the table for the next satisfied customer.

That’s why the acclaimed Mediterranean café is implementing and testing new technology to expedite the ordering process, improve menu visuals and instill the message that Taziki’s will take care of its guests from arrival to departure. For starters, Taziki’s will test mobile app ordering at three Nashville-area locations that will allow guests to skip the line and send orders directly to the kitchen as they find a seat.

At Taziki’s in Atlanta, Birmingham, Nashville and Richmond, the cafés are testing new menu boards that feature larger, more colorful visuals. The menu boards will hang closer to the register for guests to clearly see as they order. In addition to its new boards, Taziki’s is adding a QR code on its menu and front door, taking guests to an online version of the menu for them to view while waiting in line. At the Jeffersonville, Indiana location, new digital boards will be tested that showcase special offers, menu items and local happenings relevant to the specific market.

“We’re excited to test these new technologies and work towards providing our guests with an exceptional guest experience,” said Taziki’s CEO Dan Simpson. “While our Mediterranean values result in a colorful menu and affordable fare, they also mean a focus on community and celebration of life. We hope these new updates give our guests the best environment possible to find that community while they enjoy our delicious food.”

In addition to its technological advancements, Taziki’s is updating its table numbers to remind guests that Taziki’s aims to serve from walk-in to walk-out. The new table numbers will feature text that reads - Have a seat! We're here to serve...and clean. Kick back and relax. We'll bring your food out and clear the table when you're all done. At Taziki’s, guests can come in knowing that they can enter, take a seat and let Taziki’s provide a best-in-class experience.

SOURCE Taziki’s Mediterranean Café



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