Deka Lash Pairs Tech and Beauty to Deliver Exceptional Customer Journey
September 22, 2022 // Franchising.com // Pittsburgh, PA - Deka Lash, is a tech-based beauty company that specializes in eyelash extensions and brow services. Since 2012, the company has been fulfilling a major gap in the beauty industry, making eyelash extensions more accessible to all.
While the demand for the brand’s variety of custom eyelash extensions, lash lift treatments, brow lamination and retail products has grown since its start, the popularity has recently taken off as pop culture, TikTok, influencers and celebrities show off the unique looks available beyond mascara.
“As a mother of four, I saw firsthand how unrealistic it was to afford the upkeep, let alone the accessibility, so my family and I set out to redefine everyday luxury. From everyday looks to more ‘dense and dramatic’, we have something for everyone,” said Jennifer Blair, founder and co-CEO of Deka Lash. “We show our commitment to our guests and owners, by our application techniques, robust training and technology advancements to maximize efficiency.”
The beauty brand uses Artificial Intelligence to manage all calls and augmented reality to offer realistic virtual try on for their signature lashes. Deka Lash believes in ongoing innovation to offer an assortment of adhesives for different skin types, including multiple sensitive skin options.
“From our R+D department to our proprietary training, we have developed a product line specially formulated for our lashes, and will continue to cater our services to the needs of our customers,” said Michael Blair, co-CEO of Deka Lash. “For our customers and our franchisees, we aim to stay steps ahead to remain relevant as the demand grows for what we do and how we do it.”
Deka Lash eyelash extension studio developed a technique that allows Lash Artists to apply extensions to every other lash, cutting the usual application time in half. This service is called TrueXpress and it takes 60 minutes to complete, 30 minutes for refills.
SOURCE Deka Lash
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