NASHVILLE, Tenn., Aug. 20 // PRNewswire // -- Captain D's Seafood Kitchen was named the Silver award-winning seafood chain in America, based on Restaurants & Institutions Consumers' Choice in Chains study.
In the Consumers' Choice in Chains study, conducted by Restaurants & Institutions magazine (www.rimag.com), 3,000 consumers were asked to rate nearly 120 chain restaurants on eight customer satisfaction attributes: food quality, menu variety, value, service, atmosphere, cleanliness, reputation and convenience. Winners have been named in thirteen menu categories based on the scores given to each restaurant chain.
"We work hard every day to make sure every guest has a great experience. I believe this award reflects our commitment to providing 'sit down quality food at fast food prices'," said David Head, President of Captain D's. "I'm grateful for the dedication of our Managers and crew members. It's their commitment to taking care of our guests that makes all the difference."
Now in its 29th year, the Restaurants & Institutions Consumers' Choice in Chains award is recognized as a key measure of success by restaurant chains across the country.
"The R&I's Consumers' Choice in Chains award is a people's choice award that sends a powerful message to the industry and beyond, which restaurants have earned business and guest loyalty, and the attributes that set them apart from others in each segment," said Dan Hogan, Restaurants & Institutions' Publisher.
Headquartered in Nashville, Tennessee, Captain D's owns, operates and franchises some 550 restaurants in 26 of the United States, plus military bases around the world. Captain D's Seafood offers its customers great seafood at reasonable prices in a relaxed environment. Captain D's restaurants serve a widely varied seafood menu that includes freshly prepared entrees, and the company's signature fried fish which is freshly hand-battered and prepared to order to ensure freshness. The restaurants also offer premium-quality baked or broiled fish, as well as shrimp, chicken, an expanded selection of home-style side dishes, hushpuppies, desserts and freshly brewed, southern style sweet tea, a Captain D's favorite.
Restaurants & Institutions (R&I) is the leading source of vital information for the entire foodservice industry, online and offline, covering chains, independent restaurants, hotels and institutions. Published monthly, R&I magazine is the only source of complete industry coverage and reaches more than 120,000 commercial and noncommercial subscribers, including executives who operate independent and chain restaurants, hospitals, colleges, schools and hotels/resorts, as well as dealers/distributors and consultants in the foodservice industry. R&I is published by Reed Business Information.
SOURCE Captain D's