ATLANTA (BUSINESS WIRE) -- Arby's Restaurant Group, Inc., a subsidiary of Wendy's/Arby's Group, Inc. (NYSE: WEN) today announced the appointment of Warren Chang to the newly created position of Chief Innovation Officer for Taste, Quality and the Customer Experience.
Reporting directly to Arby's(R) President Hala Moddelmog, Chang, 54, will be responsible for leading innovation and change initiatives in the areas of product development, quality improvement and the customer experience.
Chang brings more than 30 years of restaurant and retail experience to the new position, including, most recently, service as president of Carino's Italian - a 140-unit chain of casual dining restaurants headquartered in Austin, TX.
Chang's extensive background includes strategic brand planning, research and development, marketing and advertising, while working for some of the world's leading brands, including McDonald's, Yum! Brands, Applebee's and Frito-Lay.
Like Moddelmog, who was named Arby's President in May, Chang has prior Arby's experience, leading both the brand's restaurant marketing and menu and product development from 1994 to 1998.
"Warren brings a wealth of restaurant experience to the Arby's leadership team. His appointment is another example of the decisive steps we're taking to reinvigorate the Arby's brand, improve same-store sales and grow profits," said Moddelmog. "Our goal is to add new energy and focus to Arby's ability to connect to our customers' needs and accelerate our speed to market with innovative, high quality products."
Arby's Restaurant Group, Inc., based in Atlanta, is the second largest quick-service sandwich chain in the U.S. with nearly 3,700 system-wide restaurants. Founded in 1964, Arby's quick service restaurants specialize in slow roasted and freshly sliced roast beef sandwiches as well as Market Fresh(R) deli-style sandwiches, toasted subs, and salads, all with the convenience of a drive-thru. Arby's offers guests a unique, great tasting alternative to traditional fast food with its one-of-a-kind menu items including the Beef 'n Cheddar, Curly Fries and Jamocha shakes.
Wendy's/Arby's Group, Inc. is the third largest quick-service restaurant company in the United States and includes Wendy's International, Inc., the franchisor of the Wendy's(R) restaurant system, and Arby's Restaurant Group, Inc., the franchisor of the Arby'srestaurant system. The combined restaurant systems include more than 10,000 restaurants in the U.S. and 24 countries and territories worldwide.
SOURCE: Wendy's/Arby's Group, Inc.