January 14, 2011 // Franchising.com // Greenbelt, Md. – Jo-Anne and Michele Ferris, owners of ZIPS Dry Cleaners in Manassas, Va., were recently honored as the recipients of the 2010 Franchise Owner of the Year Award by ZIPS Dry Cleaners, an aggressively expanding dry cleaning franchise chain with more than 28 locations on the East Coast.
The Franchise Owner of the Year Award recognizes the franchise owner who exhibits a strong desire for growth and leadership skills, participates in company programs, demonstrates a commitment to customer service and is in compliance with all franchise agreements.
"It's a great honor and it's very gratifying to be recognized as one of the leading locations within a continuously growing system," said Michele Ferris. "We pride ourselves on providing our loyal customers with unbeatable customer service that they have come to know and expect every time they step foot in our store."
Since opening its doors in March 2009, ZIPS of Manassas has demonstrated a firm commitment to community involvement. While providing dry cleaning services at a reduced price for various local schools, Jo-Anne and Michele also volunteered to dry clean more than 200 coats for various community organizations and causes during the last quarter of 2010.
"The entire ZIPS organization salutes Jo-Anne and Michele for their unparalleled commitment to excellence at their location," said Andy Cucchiara, Vice President of Franchise Operations. "I have enjoyed watching the growth and development of their location since its opening, along with their consistent focus on providing great customer service and quality to every customer."
Recognized as "America's One Price Dry Cleaner," ZIPS' successful business model is based on a concept revolutionary to the industry and clearly in high demand to today's dry cleaning customer; dry cleaning that's ready for pick-up the same day it's dropped off – all for a flat-rate price of $1.99 that's half the industry average. To date, ZIPS has saved customers over $400 million on their dry cleaning bills and consistently outperforms the competition.
For more information on ZIPS Dry Cleaners, please visit www.321zips.com.
ZIPS, founded in 1996 and began franchising in 2006, has 28 locations on the East Coast. The company offers a fixed price of $1.99 for any garment to be dry cleaned and $1.19 for any shirt to be laundered. ZIPS offers same day service "In by 9 out by 5" with the motto, ".We take the sting out of dry cleaning." Furthermore, ZIPS is a cash only business which helps keep the price down for consumers and thus provides a large amount of inventory on a constant basis for the franchise owners. For more information, go to www.321zips.com.