Undercover Boss: How BrightStar Keeps Rapid Growth on Track

By Carol Tice

It's an exciting time when a company is growing fast -- but it's also a risky time. If you move too fast, execution can suffer.

One company that seems to be steering clear of the fast-growth pitfalls is national health- and childcare franchise BrightStar Care. The Chicago-based chain has grown to nearly 200 locations and aims to double in size again by the end of next year as it begins to franchise internationally.

Recently, I spoke with Shelly Sun, co-founder and CEO of the Chicago-based company, about BrightStar's rapid expansion and how the company is staying on track. Sun is a high-energy former corporate exec who in February 2010 was named the International Franchise Association's entrepreneur of the year.

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