Who is BrightStar Care?
A skilled home health care business
Home health care business is dedicated to providing full range of solutions for families.
We know how overwhelming the responsibility of caring for a family member can be. BrightStar Care® founder Shelly Sun's first experience with home health care businesses came when a relative needed help. Finding good healthcare professionals was a struggle, and as Grandma Pat's needs changed, the cobbled-together solutions kept falling apart. No company offered a full continuum of care to care for people with changing needs, and the quality of care was radically inconsistent.
Shelly founded BrightStar Care® as a family business in 2002 in order to provide the full continuum of home health care for families and individuals in need. She dedicated herself to creating a home health care business that families could rely on for quality health care, whether their family member needed companion care to provide help around their home, personal care to help them manage mobility challenges, or skilled care to help manage medical conditions.
Today, BrightStar Care's services include adult care, elder care, child care, and medical staffing services for individuals, families and healthcare facilities.
Skilled home health care franchise
With franchisees servicing over 300 locations nationwide, BrightStar Care® helps keep parents and grandparents in the comfort and familiarity of their own homes. We can provide every service that is available at a nursing facility, but in the comfort of your loved one's home. From companionship, toileting and hygiene assistance to in-home blood draws and complex infusions, our services are available around the clock to meet our clients' every need.
Multiple revenue streams
In addition to delivering care to patients one-on-one in their home, we also provide care in other settings. Other healthcare businesses frequently reach out to BrightStar Care for help with staffing needs. We provide personnel to hospitals, nursing homes, doctors' offices, labs and anywhere healthcare staff is needed. These relationships not only bring in extra revenue for franchisees -- they also provide extra income opportunities for caregivers, which helps make BrightStar Care the employer of choice for caregivers.
BrightStar Care franchisees also benefit from patients referred by our network of national account partners. Many healthcare providers are looking for skilled providers to serve patients in their homes, and BrightStar Care is an ideal partner thanks to our nationwide footprint and our franchisees' accreditations. National account services range from insurance assessments and IV infusion therapy to home health, in addition to delivering flu clinic services to corporate, commercial and retail clients.
A higher standard of home health care
BrightStar Care franchisees earn Joint Commission Accreditation, which ensures that the highest level of health care standards are met.
The care we provide empowers our clients to live well at every stage of life and in every setting. It gives them, their families, and their loved ones the support they need to get the most out of life. At BrightStar Care, our mission is to go above and beyond to truly deliver A Higher Standard of Care and nothing less.
BrightStar Care's business model is designed to help professionals without prior healthcare experience deliver A Higher Standard of Care. Our franchise support team includes a nurse practitioner who specializes in geriatric care providing coaching and training programs for caregivers; business coaches to help franchisees continually improve their businesses; IT professionals who are continually improving a proprietary technology platform that streamlines business functions and provides robust data to guide care and track patient outcomes.
These support systems help franchisees build a business that can scale up to meet the growing demand for home health care, and help our franchisees generate the highest average revenue among home health care franchises that publish financial performance data.
At the end of the day, the systems help our franchisees build a business that improves lives. For us, helping people is more than our work, it's our passion. It's what makes us truly shine, knowing that we're making a real difference by bringing more to the lives of others every day.