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Fazoli’s Earns Top Ratings in New Zagat Fast Food Survey

By: Fazoli's Restaurants |  3 Shares     109 Reads

First Appearance Includes #1 Ranking for Décor/Facilities, #2 Overall and #4 for Service

LEXINGTON, Ky. - October 22, 2012 - (BUSINESS WIRE) - In its first year as a contender, Fazoli's, America's largest premium Italian quick-service restaurant chain, earned "Top-Rated Décor/Facilities" in Zagat's 2012 Fast Food Survey. Fazoli's, which is appearing for the first time in the Zagat ratings, took second place in the "Top Overall" category and fourth place for "Top-Rated Service" among chains with 100-5,000 locations.

“The Zagat rankings confirm that guests really appreciate the improvements we've made to every aspect of the Fazoli's experience," said Carl Howard, president and CEO. Fazoli's recently revamped its menu, introduced a new restaurant design, expanded its service to include meal delivery and enhanced its hospitality program.

Zagat's 2012 Fast Food Survey is based upon 10,554 voters rating 274 national restaurant chains.

“The QSR industry has become incredibly competitive,” Howard added. “To be ranked in the top five of all chains – and to earn #1 and #2 spots in our first appearance – is a tremendous honor and a real testament to our associates’ and franchisees’ hard work.”

About Fazoli's

An American family favorite for more than 20 years, Fazoli’s is a leading, next generation QSR franchise opportunity. With a premium menu of freshly prepared Italian entrees, Submarinos sandwiches and salads, a new service style featuring table service and a contemporary new restaurant design, Fazoli’s is well positioned for growth. Already America’s largest Italian quick-service chain with approximately 220 restaurants, Fazoli’s is expanding throughout the country. Founded in Lexington, Ky. in 1988, Fazoli’s was acquired by Sun Capital Partners in 2006.

About Zagat

Known as the "burgundy bible," Zagat is the world's most trusted source for consumer-generated survey information. With a worldwide network of surveyors, Zagat rates and reviews restaurants, hotels, nightlife, movies, music, golf, shopping and a range of other entertainment categories and is lauded as the "most up-to-date," "comprehensive" and "reliable" guide. Zagat content is integrated throughout Google, including Maps, Search Google+ and mobile. Guidebooks are also available at all major retailers. In September 2011, Zagat was acquired by Google Inc.

About Google Inc.

Google is a global technology leader focused on improving the ways people connect with information. Google's innovations in web search and advertising have made its website a top Internet property and its brand one of the most recognized in the world.

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