DALLAS - September 20, 2013 - (BUSINESS WIRE) - In 2011, Dickey’s Barbecue Restaurants, Inc. beefed up catering sales efforts by introducing a national catering hotline. The Dickey’s Barbecue national hotline, 1-866-BARBECUE, today announced sales from this new channel have surged over the $5 million mark and continue to break monthly sales records, making Dickey’s the number one barbecue catering service in the nation.
“Catering sales continue to be a robust business channel for us,” said Roland Dickey, Jr., president and chief executive officer of Dickey’s Barbecue Restaurants, Inc. “Even in an anemic economy, we’re seeing continued expansion in this segment of our business – this includes both business-to-business and consumer catering.”
Dickey’s Barbecue national catering hotline vets almost 3,000 calls and on-line inquiries monthly and the business heats up during the holidays. 1-866-BARBECUE gives customers direct access to live catering experts who answer questions, customize orders, and recommend options. Catering services ranges from personal box lunches to full-service buffet for any size. The hotline aims to personalize the catering process while maintaining ease and affordability.
“We have become the go-to catering source for business and family events,” said Michelle Sarlls, director of catering sales for Dickey’s Barbecue Restaurants, Inc. “This year we expect record holiday catering sales across the country -- all of our barbecue pits are ready for an eventful season.”
Dickey’s Barbecue Pit has added almost 100 new locations in the last twelve months. The new growth makes the demand for catering services even greater. The catering hotline takes catering orders for any franchise location from 9 a.m. to 5 p.m. CST daily with an answering service ongoing 24 hours a day.
Dickey’s Barbecue was founded by Travis Dickey with the goal of authentic slow smoked barbecue. More than 72 years later, the Dallas-based family run barbecue franchise still offers a quality selection of signature meats, home style sides, tangy barbecue sauce and free kids meals every Sunday. All meats are slow smoked on site in each restaurant. The fast-casual family-friendly concept has expanded to over 300 locations in 40 states and holds the title of the world’s largest barbecue franchise. This year both Technomic and Nation’s Restaurant News named Dickey’s “Fastest-growing restaurant in the country” and they were also named “Best Franchise Deal” by QSR Magazine. For more information, visit Dickey’s or for barbecue franchise opportunities call (866) 340-6188.