Papa Murphy's Takes Home 'Top Consumer Satisfaction' Rating
World's Leading Take 'n' Bake Pizza Chain Continues to Exceed Industry Standards
November 25, 2013 // Franchising.com // VANCOUVER, Wash. – Last week, Papa Murphy's was named the top brand in customer satisfaction for the third quarter, 2013 by Technomic's Consumer Brand Metrics program.
According to the data published, Papa Murphy's earned the highest marks of the 121 chains surveyed – 76 percent of respondents ranked their last visit as "excellent." Consumers' ratings of the chain are based on a number of measures; the value of their time and money, satisfaction with meal portion sizes and the speed of visit. The chain also received the highest ratings from consumers on its ability to provide value through high-quality menu items.
"We are honored consumers have selected us as the top restaurant chain for satisfaction," said Ken Calwell, CEO and President of Papa Murphy's. "Our franchise owners and crew members take great pride in serving our guests a fresh and high quality solution to the dinnertime dilemma facing all families. We believe everyone is happiest when the dinner table has a fresh made pizza served hot from their own oven…and they didn't have to make the dough from scratch, grate cheese, or chop the fresh veggies by hand. Papa Murphy's does that for them. With our convenient, fresh alternative to lengthy kitchen prep, families have more time to spend together at dinner time."
Papa Murphy's scratch-made pizza dough is made fresh daily, generously topped with fresh vegetables, butcher-quality meat toppings and 100 percent whole-milk mozzarella, cheddar and provolone cheeses to order. Technomic's Consumer Brand Metrics is an ongoing data collection of consumer feedback and is compiled from a nationally representative sample of more than 130,000 consumer restaurant visits to date.
To find your nearest location, visit www.PapaMurphys.com. For franchise opportunities, contact the franchise sales department at 877-777-5062.
About Papa Murphy's
Papa Murphy's Pizza has been named Zagat's "#1 Rated Pizza Chain" for the past three consecutive years. The company currently operates more than 1,390 franchised and corporate-owned fresh pizza stores in 37 States, Canada and United Arab Emirates. Papa Murphy's core purpose is to bring all families together through food people love with a goal to create fun, convenient and fulfilling family dinners. In addition to scratch-made pizzas, the company offers a growing menu of grab 'n' go items, including salads, sides and desserts. For more information, visit www.papamurphys.com. Find Papa Murphy's on Facebook at www.facebook.com/papamurphyspizza.
SOURCE Papa Murphy's
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