ATLANTA - Feb. 27, 2015 // PRNewswire // - The Krystal Company® and Stevi B's Pizza® announced that they have selected OnsiteRIS, Inc.® as their one-stop provider of information technology infrastructure maintenance. Effective immediately, OnsiteRIS will be responsible for the entire Information Technology (IT) infrastructure for both restaurant brands– from in-restaurant Point of Sale (POS), to back office management solutions to the corporate offices' data centers. Both The Krystal Company and Stevi B's are owned and operated by Argonne Capital Group.
"For Krystal, OnsiteRIS will eliminate the need for multiple IT partners, providing our restaurant chains with one go-to resource for managing data centers, hosting digital assets, maximizing POS connectivity and streamlining the flow of critical financial and operations data," said Carl Jakaitis, Chief Financial Officer for The Krystal Company.
"I have worked with OnsiteRIS previously and have found them to understand the restaurant space better than any other IT infrastructure support team in the marketplace today," said Fred Beilstein, President and COO of Stevi B's Pizza Buffet. "They have invested the time and resources to think like operators, which is exactly what we were looking for in a technology partner."
Based in metro Atlanta, OnsiteRIS develops preventative IT solutions for Chick-fil-A, Burger King and many other multi-location, quick-service restaurants (QSR), full-service restaurants (FSR) and retailers. OnsiteRIS is the only comprehensive IT provider to offer both in-store and corporate-level support.
"Many companies are very frustrated by fragmented IT support where – when something goes wrong – the point-of-sale provider blames the help desk provider," said Mike Gardiner, President and CEO at OnsiteRIS. "We take that headache away, saving our customers time by giving them one partner to call."
OnsiteRIS offers IT support services to small businesses, and a variety of industries, including hospitality, healthcare, manufacturing and many others. By offering the full spectrum of IT services, OnsiteRIS is able to create customized solutions to best help out each customer. With a commitment to offering the best customer service, OnsiteRIS proudly operates as an extended IT department for companies, as fully integrated and involved as a regular group of employees. The company employs a unique per-location pricing model instead of the traditional per-call method, offering its clients a predictable cost structure. The firm is also known for its substantial investment in front-end preventative programs for its clients thereby improving overall system performance.
For more information on OnsiteRIS, visit www.OnsiteRIS.com.
Founded in Chattanooga, Tennessee, in 1932, The Krystal Company® is the oldest quick service restaurant chain in the South. More than 80 years later, its hamburgers are still served fresh, hot off the grill on the iconic square bun at more than 350 restaurants in 11 states. Krystal's Restaurant Support Center, now located in Atlanta, serves a team of 6,000 employees. For more information, visit www.Krystal.com or www.facebook.com/Krystal or follow the brand on Twitter and Instagram @Krystal.
Stevi B's Pizza Buffet (ACG Pizza Partners) is owned by Argonne Capital Group. Stevi B's Pizza was named #25 on Pizza Marketplace magazine's 2012 list of Movers & Shakers, one of the Top 10 Franchise Deals in the Country in 2011 by QSR Magazine, and a Finalist for Pizza Marketplace's 2011 PIE Award. For more information, visit www.stevibs.com.
Argonne Capital Group ("Argonne") is a private investment firm based in Atlanta, Georgia. Founded in 2003, Argonne is focused on investments in the multi-unit restaurant, retail and service industries. The firm targets equity investments of $25 - $75 million per transaction. Argonne also has a significant presence in multi-tenant retail real estate through its RCG Ventures platform. In aggregate, Argonne and its affiliates have over $700 million of equity under management. For more information, please visit www.argonnecapital.com.
SOURCE The Krystal Company