Washington, DC, May 24, 2015 - (PR.com) - Residential cleaning service brings winning business model to Washington, DC metro area.
With one telephone call, entrepreneur L.A. Martin secured her future and is now bringing an award-winning formula for a professional residential cleaning service to people in DC. The former Tennessee Territory Manager for the nationwide residential cleaning company Two Maids & A Mop will now serve as the brand’s franchisee and operating manager in the metropolitan Washington DC area.
“This career driven market is a perfect fit for our business model,” she says. “Our flexible services provide our clients with the opportunity to have their clean home, and their valuable free time. It's like having your cake, and eating it too.”
Two Maids of Washington, DC professionally trains their maids using the company’s proven in-house training program. In addition, the company’s quality control and continuous training program ensures that all maids strive to deliver outstanding customer service.
But the backbone of the company’s business model is its unique industry leading Pay for Performance Plan. The plan uses customer satisfaction to determine the level of compensation paid to their maids. This helps ensure that each professional house cleaner takes ownership of their job.
It was nearly five years ago that Martin placed a call to Two Maids & A Mop founder and CEO, Ron Holt, after hearing that the fast growing cleaning company was looking for franchisees. Holt was taken by L.A., who he has described as an …"energetic pistol that had a clear plan for her future."
"Owning a business has been a life-long dream of mine,” says Martin. One could say that business is in her blood. Growing up, she watched as her father built an international textile company from the ground up.
Martin rose through the company ranks quickly, opening her own office location in Knoxville before the company asked her to move back to Nashville in order to run the entire Tennessee territory. When the opportunity to open a Two Maids franchise in DC presented, she knew it was the chance of a lifetime.
Martin says that there are three basic things that customers should expect from their professional cleaning service:
Protection for the customer and their home, as well as the cleaning professionals hired. Two Maids & A Mop is fully licensed, bonded and insured in case anything is damaged, or a team member is injured inside the customer’s home. The company also does an extensive nationwide criminal background check on each individual prior to making an offer of employment.
Your feedback is valued. A professional cleaning service wants to be your partner in keeping your home neat and clean. They want to know what your like and what you dislike, so your feedback provides an excellent opportunity to communicate what you value about the service they provide and ensure that any mistakes are fixed in a timely manner. Feedback is the backbone of Two Maids & A Mop’s Pay For Performance Plan.
Professional cleaners. Cleaners should treat your home as they would their own - paying attention to detail, ensuring a thorough clean and taking ownership of the work. Furthermore, they should arrive on time, knowing that your time is valuable.
Two Maids & A Mop also gives back to each community they are operate within by partnering with the Cleaning For A Reason Foundation to provide free house cleaning to women who are battling cancer.
“These are exciting times when we look at the opportunity we have to make a difference in the DC Metro area,” she says. “We are providing a healthy work-life balance to our team members, and giving them a chance to have some ownership in their work with the Pay For Performance Plan. In addition, we are giving back to our community. It’s a win-win for everyone.”
Two Maids of Washington, DC offer weekly, biweekly and monthly maintenance packages, top to bottom deep cleans, and move in / move out cleans. In addition, they also offer customizable hourly packages.
The DC office will serve the entire metropolitan Washington, DC area. Business hours are Monday to Friday, 8 a.m. to 5 p.m.
SOURCE Two Maids & A Mop
Two Maids & A Mop
202 759 2626