PARSIPPANY, NJ - (Marketwired - Oct 1, 2015) - At its annual convention, Jackson Hewitt Tax Service® honored Franchise of the Year, JTB Tax Pros, Inc., and celebrated its most successful year of growth in both franchise units and same-store sales growth since 2010.
Jann Birt, who owns JTB Tax Pros, Inc. and operates nine Jackson Hewitt locations in the Charlotte, North Carolina area, was commended for delivering on the brand promise of Working Hard for the Hardest Working.(SM) She achieved preparer satisfaction scores over 90%, value scores of 86%, and new customer growth of 14%, topping many 2015 brand goals.
"My goal was to execute the national brand promotion, and to focus my staff on delivering excellent customer service. I'm thrilled to share this recognition with my Tax Pros and managers," said Ms. Birt. "There is tremendous energy and momentum with our brand. I would encourage anyone considering a franchise business to put Jackson Hewitt on the top of the list."
During the 2015 tax season, Jackson Hewitt's total revenues increased 7.4% compared to the prior year, and same store sales increased 4.3%. These results are in contrast to flat growth in the in-person tax preparation industry, according to Internal Revenue Service statistics through April 17. The company also expanded its footprint, adding 34 new franchise groups and nearly 250 new locations in Walmart stores nationwide.
"2015 was a transformative tax season. Our new products, services and promotions helped drive positive results that attracted new clients as well as new franchisees," CEO David Prokupek told an audience of both franchisees and employees. "This year, our expanded footprint will allow us to help more hard-working Americans make smart decisions about their taxes and their money."
Jackson Hewitt will add approximately 30 new franchise groups, and open nearly 350 new locations, including more than 300 in Walmart stores for the 2016 tax season.
"Jackson Hewitt is a smart, affordable option for customer-focused franchisees looking to expand into a stable business with the opportunity for continued growth," said Duane Mora, Senior Vice President of Franchise Sales. "We brought in a record number of new franchise owners last year and plan to eclipse that number this year."
To learn more about franchise opportunities with Jackson Hewitt, or to learn more about their products and promotions, visit www.jacksonhewitt.com.
Jackson Hewitt Tax Service Inc. is the fastest growing full-service tax preparation company with approximately 6,300 franchised and company-owned locations including nearly 3,000 locations in Walmart stores. Jackson Hewitt provides online and mobile tax filing solutions for the "do-it-yourself" marketplace at www.jacksonhewittonline.com. At Jackson Hewitt, we stand behind our professional tax preparers with our Maximum Refund and 100% Accuracy Guarantees. For more information, product offer details, or to locate your neighborhood Jackson Hewitt office, visit www.jacksonhewitt.com or call 1 (800) 234-1040.
SOURCE Jackson Hewitt Tax Service Inc.