BrightStar Care Presents Top Honors at 2018 National Convention
In-Home Care Agency Honors Franchisees with Top Customer Satisfaction and Clinical Excellence Awards
GURNEE, Ill. - (BUSINESS WIRE) - December 03, 2018 - BrightStar Care, one of the nation's leading private duty home care and medical staffing franchises, honored its top franchisees for exceptional customer care and impeccable utilization of resources at the 2018 National Convention in Washington, D.C. These awards recognize those that have made a significant impact in maintaining BrightStar Care's core values as the company continues to meet the highest standards in the in-home care industry.
The Top Customer Satisfaction award recognizes locations that have achieved top customer satisfaction as measured by Home Care Pulse data. Locations that received this honor have exhibited superior customer service to their clients and an incredible enthusiasm to please their customers. The highly prestigious honor is only awarded to those who have gone above and beyond the spectrum of in-home care. The franchisees that won this year are as follows:
- Alex & Tammara Brown, Sandy/Draper, UT
- Susan Beggs, Delaware/Powell/Marysville, OH
- George Sanchez, West Austin/Lake Travis, TX
- Lynn Berberich, Baltimore County West, MD
The Clinical Excellence award represents outstanding achievement by the franchisee or region of clinical brand standards including, but not limited to exemplary performance on Joint Commission accreditation. This includes the excellent execution of clinical programs, utilization of clinical automation platform in ABS, and more. Franchisees that have won this distinguished award are in tune with BrightStar Care's core values to deliver top-notch care in every possible way. The franchisees that won this year are as follows:
- Alex & Tammara Brown, Mountainside & Sandy/Draper, UT
- Keith Angelocci, Novi, MI
- Rampi & Lou Hijazin, S. Charlotte, NC
- Diana & John Hohmann, Stroudsburg, PA
“This year's group of award winners are incredibly inspirational,” said Shelly Sun, CEO and Founder of BrightStar Care. “Each of them takes BrightStar Care to new levels of excellence, encouraging the entire organization to develop the BrightStar Care brand further, and make a positive, lasting impact on all of the families and communities that we serve.”
For more information on BrightStar Care please visit www.brightstarcare.com.
About BrightStar Care
Based in Chicago, BrightStar Care is a national private duty home care and medical staffing franchise with more than 300 locations which provide medical and non-medical services to clients within their homes, as well as supplemental care staff to corporate clients. BrightStar Care franchise locations across the country employ over 2,500 registered nurses who play a unique role in overseeing the care for each individual client, a service that no other private duty home care provider offers. In addition, BrightStar Care is the only national home care franchise to receive The Joint Commission’s Enterprise Champion for Quality award every year since the award’s inception. In 2015, the company ranked No. 177 on Entrepreneur Magazine’s Franchise 500 list, No. 27 on Crain’s Chicago “Fast Fifty,” ranking and was included for the tenth consecutive year on Inc. Magazine’s prestigious Inc. 5000 list.
SOURCE BrightStar Care