Mr. Rooter® Celebrates Strong First Half of 2020
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Mr. Rooter® Celebrates Strong First Half of 2020

Mr. Rooter awards five new franchise agreements, opens five new locations

July 23, 2020 // Franchising.com // WACO, Texas - Mr. Rooter Plumbing, a Neighborly® company, ended the first half of the year on a high note, awarding five new franchise agreements and expanding to five additional territories for existing franchise owners from January-June of this year. These 2020 growth highlights bring the total size of the network to almost 250 locations open and in development across North America with a strong forecast of continued expansion ahead.

“Especially during a pandemic, the world needs plumbers to keep clean water flowing in and dirty water flowing out,” said Doyle James, President of Mr. Rooter Plumbing. “As essential service providers, our franchise owners and their teams have remained strong and nimble throughout this crisis. As a result, our franchise network has grown closer than ever and some of our long-time franchise owners have experienced record levels of business, all while we have continued attracting many new outstanding franchise owners to our growing network.”

New agreements in the first and second quarters expanded Mr. Rooter to markets in Kalispell, Kalamazoo, Rogers and Fayetteville. Additionally, new territories awarded will grow the brand’s existing presence in the markets of Grand Rapids and Youngstown.

Other highlights from the first half of 2020 included:

  • Celebration of over 50 years of Mr. Rooter Plumbing’s commitment to providing essential services to its customers;
  • Updated systems and technology allowing franchise owners and service technicians to limit their contact with customers, including invoice signing via email;
  • Inclusion in top industry rankings including Entrepreneur’s Franchise 500 (#166), Franchise Business Review’s Top 200 Franchises and Top Low-Cost Franchises and Franchise Times’ Top 200+ Franchises (#198).

“Across our roster of brands, Neighborly has benefited in recent months from the essential nature of our home service brands,” said Brad Stevenson, Chief Development Officer of Neighborly, the parent company of Mr. Rooter Plumbing. “I commend our Mr. Rooter Plumbing franchise owners’ willingness to adapt in the face of adversity and to continue to serve customers at the highest level. I am proud of Mr. Rooter Plumbing’s commitment to enhanced support for franchise owners by utilizing the latest and greatest in virtual technology, implementation of safe practices for providing essential services and continued growth through franchising, all of which make this brand an essential part of furthering Neighborly’s vision to 'own the home' with our family of home service brands.”

About Mr. Rooter®

Mr. Rooter®, a Neighborly® company, is a full-service plumbing and drain cleaning franchise with more than 300 franchises worldwide. Established in 1970, Mr. Rooter® franchisees provide services to both residential and commercial customers. Acquired in 1990, Mr. Rooter® is part of Neighborly®, the world’s largest home services franchisor of 25 brands (including Neighborly® umbrella service brand) and more than 4,000 franchise owners collectively serving 10 million+ customers in nine countries, focused on repairing, maintaining and enhancing homes and businesses.

About Neighborly

Neighborly® is the world’s largest home services franchisor of 25 brands (including Neighborly® umbrella service brand) and more than 4,000 franchise owners collectively serving 10 million+ customers in nine countries, focused on repairing, maintaining and enhancing homes and businesses. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 15 service categories.

SOURCE Mr. Rooter®

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