FranConnect Expands Global Presence, Launching in Australia & APAC, and appointment of General Manager, A/NZ
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FranConnect Expands Global Presence, Launching in Australia & APAC, and appointment of General Manager, A/NZ

May 25, 2023 // // SYDNEY - FranConnect, the leading franchise and multi-location management software provider, is excited to announce its expansion into the A/NZ and APAC markets. This marks an important milestone for FranConnect as it continues to grow its global footprint on the heals of its strategic acquisition of World Manager. Under the consolidated company, FranConnect offers the most comprehensive franchise and multi-location management solutions to franchisors and multi-location businesses in the market globally.

A key part of this expansion is the appointment of Paul Sharpe to its Executive Management Team as the new General Manager, A/NZ. Paul will be responsible for all go-to-market activities for FranConnect in A/NZ including strategy, sales, customer success, and the continued growth of all FranConnect product lines in the region.

Under Paul’s guidance, FranConnect is well-positioned to support the dynamic franchise and multi-location ecosystem in Australia and across APAC. The company's innovative technology and robust platform empower franchisors and other business owners to streamline their operations, enhance collaboration, and drive growth while providing franchisees and store managers with the tools they need to efficiently manage their businesses.

"Australia has a significant franchise and multi-location sector with tremendous potential for growth," said Gabby Wong, CEO of FranConnect. "Along with our World Manager acquisition, we are thrilled to bring FranConnect's cutting-edge franchise and multi-location management solutions to Australian franchisors and businesses, enabling them to optimise their operations, increase profitability, and achieve sustainable success.

“We can’t think of a better person to achieve this than Paul, and we welcome him into the FranConnect global team. Paul is a seasoned professional who brings a well-rounded and dynamic background to the team. He is a creative sales and business leader with demonstrated capabilities in transforming and building high-performance teams.”

Prior to FranConnect, Paul held senior leadership roles at Nexon, IBM, Samsung, and NTT, with extensive experience leading sales, product, and marketing teams; general business operations; transformations; and has managed acquisition integrations at scale.

Starting life as a franchise-focused software solution, FranConnect has expanded its services to include all multi-location businesses such as retail chains, restaurant & hospitality chains, automotive service centres, beauty & hair salons, healthcare clinics, and more.

FranConnect's software suite includes modules for onboarding and training, operations & compliance management, lead generation & marketing, performance analytics, and more. This allows businesses to streamline their operations, improve communication, and gain valuable insights to make informed decisions.

FranConnect has already secured many customers in Australia including Nike, Billabong, Domino’s, Nando’s, Gloria Jean’s Coffees, Hungry Jacks, and Ben & Jerry’s. Globally, FranConnect supports huge brands including A&W Restaurants, Snap Fitness, 9Round, Viet Thai and commands over 30% of the franchise businesses in North America.

Under Paul, FranConnect is expanding its Sydney-based team who have extensive local knowledge of the Australian franchise industry. This team will provide personalised support and guidance to its growing customer base and ensure a smooth transition onto the FranConnect platform, maximising the value they receive from the software.

"I’m thrilled to be joining the A/NZ team,” added Paul Sharpe, FranConnect’s General Manager, A/NZ. “FranConnect understands the unique challenges faced by franchisors and multi-location businesses in Australia. Our goal is to empower businesses with the right tools and resources to navigate those challenges successfully. We are excited to become part of the Australian franchise ecosystem and help companies achieve their growth objectives."

About FranConnect

FranConnect is the leading franchise management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for approximately 900 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline operational performance. FranConnect customers span all sizes, growth phases, and industries and they grow 44% faster on average than the broader franchising market. Backed by private-equity investor Serent Capital, FranConnect is headquartered in Herndon, Virginia, with global operations in India and Canada. For more information on FranConnect, visit

SOURCE FranConnect



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