Multi-Unit Franchisee Profile: Susan Rather - Franchising.com
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Susan Rather

Susan Rather

Franchisee
BrightStar Care

Susan Rather is the co-owner of several BrightStar Care franchises in Wisconsin, with her husband Jeff Tews. They recently helped open a high acuity neighborhood style Assisted Living and Memory Care Community in Madison, a new BrightStar franchised offering (BrightStar Senior Living). Her role in both organizations is developing team members that share her passion for helping families by providing great care and service to their clients, hiring compassionate staff and ensuring they have the resources necessary to do their work. Prior to her work in the senior care environment, Susan was a Medical Technologist. She worked 25+ years in various medical laboratory settings, with expertise in personnel management, regulatory compliance and process improvement. Susan earned her BS in Medical Technology from University Wisconsin – Eau Claire, and a Master of Human Relations from the University of Oklahoma.

Brands: BrightStar Care

Recent Articles Featuring Susan Rather

With its industry thriving in an economy that’s boasting an abundance of jobs, Franchising.com asked some of its most successful franchisees to share their techniques for hiring the right workers—and some of their answers were surprises.
  • Sara Wykes
  • 13,280    2
Tips on hiring and retaining the best employees in today's challenging job market.
  • Sara Wykes
  • 5,466    5
So how do we do better? Especially today, in a time when record low unemployment and rising wages are prompting employees to at least consider improving their job situation, if not downright jumping ship.
  • Eddy Goldberg
  • 3,998    1

Videos Featuring Susan Rather

Empire Builders: Jeffrey Tews & Susan Rather
Jeffrey Tews & Susan Rather - How We Got Started In...
35 Views
Empire Builders: Jeffrey Tews & Susan Rather
Jeffrey Tews & Susan Rather - What Challenges Do You Face...
37 Views
Empire Builders: Jeffrey Tews & Susan Rather
Jeffrey Tews & Susan Rather - How Do You Fund Your Growth?
23 Views
Empire Builders: Jeffrey Tews & Susan Rather
Jeffrey Tews & Susan Rather: Do You Have Clearly Defined...
145 Views
Empire Builders: Jeffrey Tews & Susan Rather
Jeffrey Tews & Susan Rather - How Does Being Business...
17 Views
Empire Builders: Jeffrey Tews & Susan Rather
Jeffrey Tews & Susan Rather - What Have You Learned Along...
19 Views
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