EZee Assist is an AI Support Platform that provides instant support to franchisees and operators of multi-location businesses on all their operational questions. The solution integrates into all knowledge systems and ingests the manuals, training videos, communications, etc. Franchisees/operators can ask questions through their preferred channels (SMS, WhatsApp, Email, MS Teams, Slack, etc.) and get instant responses. For any questions that can't be answered through the virtual agent, EZee routes them to the right support staff through an intuitive and robust ticketing system.