When the phone rings, nothing happens until that call is converted to an appointment and the sale is closed. You want to know that your team is maximizing those opportunities, that the brand promise is being delivered and that your marketing investments are paying off. That's where ServiceScore® delivers. We review, analyze and score incoming calls and provide performance reports to franchisees to help their team members convert more callers to customers. Our data and strategic insights help franchisors drive revenue, franchisee profitability and an outstanding customer experience.
Convert More Calls to Customers
ServiceScore® reports help you coach your team to make trusting connections that convert more inquiry calls to appointments.