ServiceScore
When the phone rings, nothing happens until that call is converted to an appointment and the sale is closed. You want to know that your team is maximizing those opportunities, that the brand promise is being delivered and that your marketing investments are paying off. That's where ServiceScore® delivers. We review, analyze and score incoming calls and provide performance reports to franchisees to help their team members convert more callers to customers. Our data and strategic insights help franchisors drive revenue, franchisee profitability and an outstanding customer experience. Why ServiceScore?
Convert More Calls to CustomersServiceScore® reports help you coach your team to make trusting connections that convert more inquiry calls to appointments. |
Testimonials
Highly recommend! ServiceScore does great work for us.
We’ve been working with ServiceScore since 2018 and find value in having independent data and insights of our Call Center Performance, as well as individual coaching reports for our Agents. I recommend ServiceScore to brands looking to better understand and improve their phone caller experience.