|Total Investment:||$150,362 - $283,006|
Canada: AB, BC, MB, NB, NT, NS, ON, PQ, SK, YT
United States: AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY
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"Fantastic Sams has been great for me. I wouldn’t go back and change it for the world. I wish I had done it five years earlier. I tell my salon managers that one of the reasonswe’ve been so successful is that we have a balance. My stylists come at the business from a technical side, and I come at it from a customer’s side and from having a background in accounting. I feel like I know the level of customer service people want in salons because I’ve been a customer. Between us we’ve got it all covered."
"We came to the conclusion that our business consisted mainly of doing two things. The first thing is taking care of guests -- doing what they want, when they want it, the way they want it. The second thing is providing good jobs for some really great folks who work for us. That's the business. Once we realized those two basic elements, it took the pressure off. It makes things a lot simpler to think in those terms. You ask of just about everything you do, "How is this going to either take care of my employees or my guests?"