Fantastic Sams Business Overview
"We came to the conclusion that our business consisted mainly of doing two things. The first thing is taking care of guests -- doing what they want, when they want it, the way they want it. The second thing is providing good jobs for some really great folks who work for us. That's the business. Once we realized those two basic elements, it took the pressure off. It makes things a lot simpler to think in those terms. You ask of just about everything you do, "How is this going to either take care of my employees or my guests?"
"Fantastic Sams has been great for me. I wouldn’t go back and change it for the world. I wish I had done it five years earlier. I tell my salon managers that one of the reasonswe’ve been so successful is that we have a balance. My stylists come at the business from a technical side, and I come at it from a customer’s side and from having a background in accounting. I feel like I know the level of customer service people want in salons because I’ve been a customer. Between us we’ve got it all covered."
|Total Investment:||$150,362 - $283,006|
Canada: AB, BC, MB, NB, NT, NS, ON, PQ, SK, YT
United States: AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY
About Fantastic Sams
Fantastic Sams was the first nationally franchised full-service hair salon, and has grown to more than 1,100 locations over 40 years. Unlike discount haircut franchises, Fantastic Sams offers the full range of salon services, including haircuts and trend-right styles, color and waxing, which helps generate higher tickets and margins. Fantastic Sams invented the “no-appointment needed” hair salon and continues to be a franchise and beauty industry leader.
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