Concerto Networks to Deliver IT Solutions to New Gateway Development
Concerto Networks, Inc., an international franchise company that provides complete business technology solutions for small- and medium-sized businesses (SMBs), announced today its Chula Vista and San Diego, CA franchisees will provide ongoing technology support to the new executive suites of Property Service Management (PSM) as part of the newest building at the Gateway Chula Vista complex to open in early 2006. PSM and Concerto Networks signed a five year agreement for Concerto Networks to provide participating tenants of the new executive suites with all Information Technology (IT) related support including initial set up of their new office space.
Each Concerto Networks franchise is positioned to act as an outsourced Information Technology (IT) director, offering services that include initial needs assessments, purchasing guidance, installation, and maintenance of complete office technology systems including business systems, wired and wireless communications and networking, computer hardware and software, and Internet and Web hosting solutions. Concerto Networks’ remote support tools will take an automated inventory for the customer, thus allowing proactive recommendations to be made for upgrades or improvements.
“I’m very impressed with what I have seen so far in the early stages of this new partnership,” said James Pieri Jr., Executive Suite Manager for PSM’s parent company Mountain West. “From the time of their initial presentation to our executive team they conveyed the exact message that we want our tenants to experience, Welcome to the Simple Office™. We are excited to make available these technology services to our tenants as an added value to them, they will now be able to start their new ventures with complete technology support including their initial set-up.”
The service agreement will bring significant benefits to PSM’s participating tenants; the level of service they will experience will be similar to as if they had hired a part time IT professional. They will have someone to call without having to worry about incurring additional charges when they sign up for the Simple Office™ Support plans. Utilizing the latest in remote technology whenever clients need help, instead of waiting for someone to come on-site or make an appointment, Concerto Networks solution providers can remotely “look over the user’s shoulder” to help solve problems. Concerto Networks will also maintain an on-site office at the Gateway building for support and for product demonstrations and training for new tenants.
"Concerto Networks is excited to be part of this ground breaking project for the Chula Vista community. Our Chula Vista and San Diego franchisees bring not only a wealth of experience, but also great work ethics and a genuine caring for their customers," said Raymond Hivoral, founder and CEO of Concerto Networks. "These characteristics make Concerto Networks the ideal candidate to manage the technology needs for Gateway project; their team will ably deliver the consistent quality service and proactive support Concerto Networks is committed to providing clients such as the new tenants of the PSM executive suites."
For more information about Concerto Networks, visit www.concertonetworks.com. For information about PSM, visit www.mountainwestre.com.
About Concerto Networks®
Concerto Networks, Inc. is an international franchise business providing professional, consistent-quality computer and business technology solutions to small- and medium-sized businesses (SMBs), serving a critical function for this rapidly growing market. Concerto Networks goes beyond simple troubleshooting and repair, providing the same holistic approach to IT support and director level management enjoyed by large companies, while offering significant savings and value to SMBs. The company's model is to build an international business technology solutions network with the expertise, processes, systems and support necessary to provide superlative service to SMBs. Franchises are independently owned and operated by experienced business and technology professionals.
About Property Service Management (PSM)
PSM, Executive Suite Center began its first operation in 1996, located at 765 Third Avenue, Chula Vista, California. Since that time, PSM has expanded by over 400% and is currently looking to expand its operations to locations in North County, California and entertaining new facilities in Phoenix, Arizona and surrounding areas. Currently, PSM offers over two hundred diversified executive office suites in three unique locations including several suites with dramatic views of the South Bay. PSM's success has been driven by its dedication to customer service while offering private offices in a secure professional working environment. Virtual Suites and Business Identity packages are also available featuring fully equipped offices in a modern design layout. With both short-term and long-term leases available, PSM Suites extensive range of services and support facilities on hand make your business, simplified.
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