"Going Big" and "Up-Sizing" Not Just for Fast Food Anymore
What types of companies truly have the opportunity to thrill their customers?
January 05, 2010 // Franchising.com // Marton Medina, President & Founder of the newly launched franchise opportunity HomeSweetHome® believes his company belongs somewhere at the top of that list.
At first glance, a maid service doesn't look like a very flattering service to provide, but ask a dual-income household or an aging baby-boomer couple if they could use a maid service and their response could easily be—"We'd be thrilled!"
But maid service is not all that HomeSweetHome® provides. "Maid Service & More! ™ means that when a customer needs to freshen up their carpets, we're there for them. When they need their windows cleaned, we're there and when they need their dry cleaning and laundry delivered & picked-up, we're there—all of this under one roof, the same warm & caring company you already feel comfortable welcoming into your own home to clean every other week," Medina describes.
"Adding revenue sources or "up-selling" is not a new concept at all—it's the same thing fast food restaurants ask after you order your meal, 'Do you want to Go Big? Or Up-Size?' That's essentially what we are doing with the additional services we provide. If our customers are happy with our maid service, then going with the same company to freshen up their carpets, clean their windows and deliver & pick-up their dry cleaning—happens naturally. The key is thrilling the customer from the outset of the relationship—and with our systems and brand, that's what we do best!" Medina explains.
With all that said, imagine being a HomeSweetHome® customer—wouldn't you love coming home®?
HomeSweetHome® is also offering a $12,000 Discount off its franchise fees. "This offer is only available to the first twelve owners chosen. And it is absolutely imperative our first twelve—are the right twelve. So our Distinguished Dozen must genuinely care about people, both customers and employees, they must have a teachable spirit, and they must believe in themselves and have the courage to dream. Character before credentials is the formula we are basing our success on," Medina confidently exclaims.
Get acquainted with this new and exciting organization to see if this opportunity is the right fit for you.