February 17, 2010 // Franchising.com // CINCINNATI — Closets by Design in Blue Ash has been awarded the 2009 Angie's List Super Service Award.
The Super Service Award is given to companies who have achieved and maintained a superior service rating on Angie's List throughout the past year. Fewer than five percent of the companies on Angie's List meet the eligibility requirements to be considered for the award.
"Our Super Service Award winners are the cream of the crop when it comes to customer service, said Angie Hicks, founder of Angie's List.
Angie's List Super Service Award winners have maintained a total and overall grade of "A;" have received a minimum number of reports; are NOT in the Angie's List "Penalty Box" and do NOT have an unsatisfactory rating with the Better Business Bureau.
"We're pleased that our customers continue to select our company and recognize us for the superior quality of work that we provide," said Kim Grosser, owner of Closets by Design. The company has been in business for nine years in the Blue Ash area serving residents and businesses of Ohio and Kentucky.
Service company ratings are updated daily on Angie's List, but members can find the 2009 Super Service Award logo next to company names in search results on AngiesList.com.
Since 1982, Closets by Design has built a reputation as the nation's leader in the closet organizing and storage remodeling industry. The concept began offering franchise opportunities in 1998, was purchased by Home Organizers in 2001 and currently operates 33 locations throughout the US. Closets by Design was ranked in Entrepreneur magazine's listing of the nation's top 500 franchises as a leader in the home organization category.
Angie's List is where thousands of consumers share their ratings and reviews on local contractors and companies in more than 425 different categories. Currently, 750,000 consumers across the U.S. rely on Angie's List to help them find the right contractor or company for the job they need done. Members have unlimited access to the list via Internet or phone; receive the Angie's List magazine, which includes articles on home improvement and maintenance, consumer trends and scam alerts; and they can utilize the Angie's List complaint resolution service.