Galveston, TX --(PR.com)-- Handyman Matters of Gulf Coast was recently awarded multiple awards at the national franchise convention held in Jacksonville, Florida. The awards include President's Award of Excellence, K.P.I (key performance indicators) award and 4th place in Total Sales. In addition, Vicky Pratt was awarded the Customer Service Representative of the Year award. The combination of the awards proves that Handyman Matters in Gulf Coast is an outstanding operation and really understands how to take care of their customers.
Bill Clement, owner of Handyman Matters in Gulf Coast, TX accepted all of these awards at the national franchise convention on February 6, 2010. "I am grateful to have such a wonderful team working with me to ensure that our business and customers are taken care of to the best of our ability," says Clement
Vicky Pratt, Manager-Customer Service reacted to her award saying "I am extremely honored to accept this award from Handyman Matters. This award is a combined effort of hard work and dedication to being the best I can be. And I love sharing this business with others."
"Our goal is to develop qualified individuals who proudly perform to meet the proven standard of Handyman Matters. Bill, Vicky and the rest of their team have shown great success -- which not only benefits the business, but also the Gulf Coast community," said Andy Bell, CEO Handyman Matters. "Handyman Matters symbolizes quality and a distinctive business philosophy with which our employees can proudly identify and build upon."
Handyman Matters was founded in 1998 by Andy Bell, a refugee from the restaurant industry who sought balance in his life, the ability to help solve people's home-repair problems and the desire to develop and run his own business. It was important to Bell that his business: a) serve as a catalyst for change in the handyman industry, b) serve to restore public confidence in the industry and c) treat its employees with respect. Bell also called more than 350 homeowners and 150 contractors who told him what to avoid and what to provide in a handyman service. Bell launched Handyman Express on Feb. 14, 1998 in the Denver area with one craftsman. After growing to eight company-owned locations in Denver (5) and California (3) in 2001, franchising was begun and the concept renamed Handyman Matters.
Handyman Matters of the Gulf Coast began operations in Galveston, TX in August 2004. The company has grown dramatically since then and now covers all of Galveston County and parts of south Harris and East Brazoria counties. For more information on Handyman Matters, please visit GulfCoast.HandymanMatters.com or call 409-938-0001.
Lakewood, Colorado-based Handyman Matters is a nationally recognized franchise concept that serves the repair, restoration and maintenance needs of both residential and business customers. Handyman Matters specializes in small- to medium-size jobs covering a wide range of "around-the-house" handyman tasks, repairs, installations and maintenance found on everyone's to-do lists. Handyman Matters has taken the traditional handyman business and created a tech-savvy handyman service that offers one-stop shopping for both consumers and businesses while providing a pricing model in which customers only pay for the time spent on their project. Handyman Matters has 120 franchisees in the U.S., Canada and Ireland. Eleven franchisees were added in 2009 and Handyman Matters expects to reach 200 franchises by the end of 2011.