CMIT Solutions IT Services Franchise of Nassau County Saves the Day for Long Island Small Business When Disaster Strikes
Small business IT provider rescues flooded CPA firm during tax season; provides peace of mind
April 08, 2010 // Franchising.com // Merrick, NY – In March 2010, Andrew Hult, a local CPA who runs a successful accounting practice out of his Hempstead office, faced a living nightmare. One of the worst storms in years caused a power outage and threatened to shutdown operations during the busy tax season.
Rushing to Hult's aid, CMIT Solutions of South Nassau, a local information technology (IT) solutions provider for small businesses, quickly provided the CPA firm's accountants with access to office data through internet connections at their homes. CMIT Solutions was able to do this through their remote data backup solution, downloading the needed data to the employees' home computers within hours of the flood. The disaster plan the CPA firm had in place with CMIT Solutions saved time, money and frustration.
"For any business, technology disruptions can be a traumatic blow, especially for a CPA firm during tax season," said Armando D'Accordo, owner of CMIT Solutions of South Nassau. "CMIT Solutions understands the anxiety that our customers feel when their technology fails them due to unforeseen circumstances. When the flood hit, we worked with a great sense of urgency to get our clients up and running."
Another tax practice, National Tax Consultants in Merrick, faced partial power outages during the storm. CMIT Solutions saved the day again. Armando and his team helped to keep the network running on little power and relocated every tax preparer's computer to the only circuit that had power.
"CMIT Solution's help was invaluable, we were able to continue our day-to-day functions without any problems," said Bill Stevenson of National Tax Consultants. "We were never worried. CMIT Solutions removes any worry out of IT for our company."
Throughout the storms, the clients were not the only ones with limited resources. Armando and his team were without power for four days, but their clients were not affected, nor were they aware of the issues since CMIT invoked its own disaster plan by firing up generators.
"Our first choice was to continue to work from our office, however we knew that we were prepared for option B if it was needed," said D'Accordo. "Every business should have an option B in place. The plan should include offsite backup of data, a second location to work from and it must be actionable and appropriate to the size of the business."
The CPA firm and several additional clients of CMIT Solutions of South Nassau have their technology safeguarded through CMIT Guardian, an affordable flat-rate* IT disaster recovery and data protection plan that protects important computer files. The package's basic offerings include disaster recovery planning and secure offsite backup of computer data. CMIT Guardian is customizable according to the needs of individual businesses and industries and the more advance plans offer on site redundancy and other features design to keep a business running during an outage. For companies operating in regulated industries that require data archiving, such as the medical and legal fields, CMIT Solutions provides expertise in adhering to the established standards and insuring that businesses stay compliant as regulations evolve.
About CMIT Solutions
Austin Texas-based CMIT Solutions (CMIT) is a leading provider of information technology (IT) professional services and products to small businesses, and is uniquely capable of supporting them anywhere, coast to coast in the U.S. By focusing on developing and maintaining local, trust-based relationships with its customers, CMIT is able to meet all of their IT needs.