Play N Trade Franchisee Uses Customer Service and Social Networking to Rival Competing Stores

Play N Trade Franchisee Uses Customer Service and Social Networking to Rival Competing Stores

San Clemente, CA --( Play N Trade Franchise, Inc, the fastest growing video game franchise worldwide is excited to announce a new store opening in Chicago's Six Corners shopping district.

Ernesto Ayala celebrated his store's grand opening in March and utilized social networking sites to boost store visits.

"UFragTV actually plugged us on the internet by broadcasting live from our store during our grand opening," says Ayala. "Along with a lot of feedback on Facebook and Twitter we actually met another gamer group that was watching at home looking for a tournament that ended up coming down to compete at our store."

An avid gamer since the '80s, Ayala had worked in retail management for seven years and even ran a store for a competing retail gaming chain.

"I stopped in a Play N Trade in 2004 and their unique approach to customer service always stuck in the back my head," says Ayala. "Having the flexibility to accommodate our customers is what really sets us apart from our competitors."

As well as offering new and used games and consoles, retro games and a unique "Try-Before-You-Buy" policy, the Six Corners Play N Trade also offer a Players Club to host birthday parties, in-store tournaments and other unique events to emphasize community involvement within the store.

Customers can visit the Chicago store Monday-Saturday from 10:00 a.m. to 9:00 p.m. and Sunday from 11:00 a.m. to 7:00 p.m.

About Play N Trade

Play N Trade is the largest and fastest-growing video game franchise worldwide. It is also one of the fastest-growing franchises across all industries. The company provides exceptional training, support and marketing systems to its store owners, who in turn provide an outstanding customer experience for their shoppers that is unmatched by any other gaming franchise. Play N Trade sets itself apart from competing video game retailers by allowing customers to try any video game prior to purchase, participate in local and national tournaments, have their consoles and games repaired as well as buy, sell and trade video games.



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