Embassy Suites Announces Best in Brand Award Winners

Award-winning Hotels and Executives Recognized at Embassy Suites Regional Conferences

May 25, 2010 // Franchising.com // McLean, VA – Today Embassy Suites Hotels announced a complete list of winners of the 2010 Embassy Suites Make a Difference Awards, which were presented to selected properties and their leaders during the brand's biannual regional conferences in Portland, Denver, Atlanta and St. Louis this month. The conferences' "REVup" theme was designed to encourage brand leaders to continue to excel in all that they do while living the brand culture and values of Embassy Suites Hotels.

"It was an honor to recognize the very best properties and leaders in our brand," said Jim Holthouser, global head of Embassy Suites Hotels and full service brands, Hilton Worldwide. "At Embassy Suites, we place great value in recognizing and rewarding our team members for embodying the brand's "Make a Difference" service culture. We congratulate both the winners and nominees."

The Hervey Feldman Award, named in honor of an Embassy Suites pioneer and the brand's first president, recognizes the General Manager of the Year. The 2009 honor went to Tim Billing (pictured) of the Embassy Suites San Luis Obispo.

"We will continue to reward our highest performers by investing in their professional growth and development," said Charles Gremillion, director of brand culture and internal communications. "By doing this, we reinforce our service culture and develop strong leaders in the process."

Other winners selected from the brand's 206 properties include:

  • Director of Sales of the Year – Sabena Robinson, ES Myrtle Beach Oceanfront Resort
  • Revenue Manager of the Year – Mimi Garner RM, ES Dallas - DFW Airport North Outdoor World
  • Make a Difference Hotel of the Year – ES Charlotte - Concord Golf Resort and Spa
  • Best Sales Promotion – ES Deerfield Beach - Resort & Spa, "Sea Turtles" promotion
  • Sales Team of the Year – ES Santa Clara - Silicon Valley
  • Sustainability Hotel of the Year – ES Lake Tahoe Hotel & Ski Resort

Each winner received a trophy and individual recognition at receptions during the conferences. "The huddles were a great way to recognize our leaders and work toward a common goal as a brand," said John Lee, vice president brand marketing, Embassy Suites Hotels. "We hope each leader returns to their property with a renewed drive to succeed."

About Embassy Suites Hotels

Founded in 1984, Embassy Suites Hotels defines the upscale, all-suites segment and today has 206 hotels, with an additional 43 in the pipeline. With spacious two-room suites, engaging team members and an inviting atrium environment, guests are welcome to put their feet up and feel right at home. Embassy Suites' complimentary, cooked-to-order breakfast helps guests gear up for their day, while the nightly Manager's Reception with free appetizers and beverages offers guests a great way to wind down.

About Hilton Worldwide

Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For 91 years, Hilton Worldwide has been offering business and leisure travelers the finest in accommodations, service, amenities and value. The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Its brands are comprised of more than 3,600 hotels and 592,000 rooms in 81 countries and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton, Doubletree, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.


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