Saladworks CEO Gets Back to Operational Roots by Visiting Open Locations
Founder/CEO and Team Will Visit Over 100 Locations Coast to Coast
CONSHOHOCKEN, Pa.--(BUSINESS WIRE)-- John Scardapane, Founder/CEO of Saladworks, the nation's first and largest fresh-tossed salad franchise concept, has been hitting the road for over a year visiting franchisees in locations across the country to express personal commitment to their success. Currently, Saladworks has over 100 locations in 12 states – and counting!
One of Saladworks' core values, to "value each other," is clearly represented in these visits. The Saladworks value states that a humble leader should know that each member is an important component and necessary for a successful team. Scardapane exemplifies this value in his personalized visits with each franchisee in the system.
Scardapane and his team, including VP of Brand Services and each location's business coach, travel together several times a month to continue to improve relations and communication with franchisees. The team and the franchisees have open dialogue about operations, marketing, new product development, and the company's strategy.
Jamie Nichols, new franchisee of the Salisbury, MD location, was looking forward to the meeting to talk about his needs as a new owner. "John was extremely responsive to all the questions or concerns I had about growing from one location to two," Nichols said. "The team visited the second location I had in mind and actually approved it while they were here. I felt like my opinions were taken seriously and all of my goals were accomplished."
"The support you feel by having the Founder, a VP, and the business coach of a business that you've invested in come out to speak with you about how to improve is extraordinary," said David Maciborski, franchisee of the Easton, PA location. "It's always good to listen to the people who are hands-on in a business, and this can only make the company even better moving forward."
As a result of these store tours, Scardapane and team have seen the level of franchisee satisfaction increase. From both bi-monthly Franchise Advisory Council meetings and business coaches, where Saladworks proudly touts a one business coach to every 25 store ratio, the feedback has been outstanding. Additionally, the store tours have encouraged development within the existing franchise community for second and third locations – further validating the Saladworks brand. Scardapane, who also travels with new franchisees for real estate selection, will continue to meet with all franchise locations throughout the rest of the year.
"Some of the most successful ideas come from our franchisees, who are interacting with our fans every day. New products, marketing ideas, and sales building techniques are important to the entire system, and we're getting the chance to hear them first hand," said Founder/CEO, John Scardapane. "No matter how large Saladworks gets, we will never lose sight of how important our franchisees are."
Nick DiBello, Jr., franchisee of the West Grove, PA location, summarized his meeting with Scardapane and his team, "I was very pleased with the meeting and the fact that they were touring in general. It made me feel like John cares just as much about each and every one of the stores – just like he did with his own, first one 25 years ago."
Saladworks, the nation's first and largest fresh-tossed salad franchise concept operates over 100 franchise locations in 12 states. In addition to its existing stores, the chain currently has over 60 units in development across the country. Saladworks locations offer a "fanatic'ly fresh" menu of flavorful salads with signature dressings, proprietary soups, Fusion and panini sandwiches. With the addition of the True Nutrition menu, Saladworks' varieties of signature salads all average less than 300 calories. Saladworks was voted the nation's number one salad franchise by Entrepreneur Magazine for 2009, 2010, and 2011. For more information on franchising or True Nutrition, please visit www.saladworks.com.