That's in part because users, even those who religiously install security updates ("patches") for major software programs and operating systems, often ignore prompts from Adobe and Oracle. IT professionals have found that many users either don't recognize them or think the updates themselves are Trojan horses bearing viruses.
CMIT Solutions, the leading provider of managed IT services for small businesses, is separating itself from its rivals by including patch coverage for Adobe and Java in its popular CMIT Marathon package. CMIT Solutions is the first managed services provider in the United States to offer patch services for those products, in addition to Mozilla Firefox and Apple iTunes and QuickTime.
The service automatically tests and installs software and operating system security updates on business computers without owners or employees having to do it one-by-one themselves. CMIT Solutions owners have long installed automatic updates for Microsoft products, but the new service covers virtually every potential carrier of viruses and malware.
"This new service is a huge benefit to small business owners and employees who need to concentrate on their core business," said Jeff Connally, CMIT Solutions' president and CEO. "The service is unique to our industry and fits perfectly with our mission to worry about IT so small business owners don't have to."
CMIT's local owners began offering the service March 21. Owners are telling their clients to ignore most software update prompts now because, with CMIT handling the patches, such alerts probably are infected.
"Hackers are always finding little back doors to do something they're not supposed to do," said Greg Miller, president of CMIT Solutions of Goshen, N.Y., whose clients are raving about the service. "Now, our clients are fully protected, and they don't even see pop-ups. We take care of it all."
CMIT Solutions provides managed IT support for small businesses through a national network of local offices helping businesses run more efficiently. For more information, visit www.cmitsolutions.com.