Toys"R"Us® to Hire 45,000 Employees Nationwide for the 2012 Holiday Shopping Season

Company Increases Hiring Plans Over Previous Year, Propelled by New Positions Dedicated to Fulfilling Orders Generated by Its Growing Omnichannel Capabilities; Seasonal Jobs Can Lead to Full-Time Employment as Retention Rate for Christmas Hires Grew to 15 Percent Immediately Following the 2011 Holiday Season.

September 26, 2012 // // WAYNE, NJ – In preparation for its busiest time of year, Toys"R"Us® today announced plans to hire 45,000 seasonal employees to staff its stores and distribution centers across the country this holiday season. This number represents an increase from the approximately 40,000 seasonal workers hired last year, driven in part by the addition of positions in Toys"R"Us stores designated specifically to help fulfill orders resulting from the company’s newly enhanced omnichannel offerings such as “Buy Online, Pick Up In Store,” “Ship from Store” and “Ship to Store.” These omnichannel teams will work to ensure customers receive their purchases quickly and efficiently for a seamless in-store and online shopping experience, whenever, wherever and however they choose to shop with Toys"R"Us. They will also prepare pickup orders for customers who purchase items through the company’s new Free Layaway and Hot Toy Reservation programs.

With substantial growth opportunities available, these seasonal jobs have the potential to become full-time positions for high-performing employees. Last year, approximately 15 percent of the holiday workforce retained positions with Toys"R"Us after the season ended. In addition, hundreds of past seasonal workers return year after year, providing incremental experience and expertise, to help THE toy authority with its busy Christmas shopping season.

“Christmas is truly the Toys"R"Us time of year, and having knowledgeable, toy-trained associates in our stores to help customers find the perfect toy for the child in their lives is a big part of what differentiates us as a specialty retailer,” said Dan Caspersen, Executive Vice President, Human Resources, Toys"R"Us, Inc. “Whether customers come to our stores to pick up an online order, make a Hot Toy Reservation or take advantage of Free Layaway, our seasonal staff is integral in providing exceptional service and assisting them in successfully checking items off their holiday wish lists.”

Customer traffic in Toys"R"Us stores peaks in the weeks leading up to Christmas, and the company’s expanded holiday workforce plays a vital role in creating memorable shopping experiences and assisting gift-givers in bringing joy to their loved ones on Christmas morning. Hiring for positions at Toys"R"Us stores begins this week and will continue through December. Positions range from managerial roles and sales associates to inventory replenishment employees and omnichannel teams. In addition, jobs are available at the company’s 10 distribution centers, which began hiring in July and will also continue through December. For a complete list of available jobs and descriptions, please visit the company’s dedicated Careers website,

Seasonal jobs offer employees flexible work schedules during the week, weeknights and weekends. As it does each year, Toys"R"Us will provide existing employees the opportunity to take on additional hours throughout the holiday season at their current site or at an alternate Toys"R"Us location.

For all the latest news about the 2012 Holiday Season at Toys"R"Us, visit "R" Holiday Press Room at

About Toys"R"Us, Inc.

Toys"R"Us, Inc. is the world’s leading dedicated toy and juvenile products retailer, offering a differentiated shopping experience through its family of brands. Merchandise is sold in 876 Toys"R"Us and Babies"R"Us stores in the United States and Puerto Rico, and in more than 635 international stores and over 145 licensed stores in 35 countries and jurisdictions. In addition, it exclusively operates the legendary FAO Schwarz brand and sells extraordinary toys in the brand’s flagship store on Fifth Avenue in New York City. With its strong portfolio of e-commerce sites,, and, it provides shoppers with a broad online selection of distinctive toy and baby products. Headquartered in Wayne, NJ, Toys"R"Us, Inc. employs approximately 70,000 associates annually worldwide. The company is committed to serving its communities as a caring and reputable neighbor through programs dedicated to keeping kids safe and helping them in times of need. Additional information about Toys"R"Us, Inc. can be found on Follow Toys"R"Us, Babies"R"Us and FAO Schwarz on Facebook at, and and on Twitter at

Media Contacts:

Toys"R"Us, Inc.

Jennifer Albano
(973) 617-5632

Alyssa Peera
(973) 617-5634


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