April 03, 2013 // Franchising.com // PORTSMOUTH, N.H. - Backed by remarkable growth that outpaced any other independent business lender and $330 million in new business volume, Direct Capital was named No. 4 on Monitor’s 2013 Top Independents list. The annual benchmark list measures the overall new business volume and percentage growth for all independent business lenders in the United States.
Direct Capital, which is celebrating its 20th year in business, recorded new business volume growth of nearly $100 million over the previous year, outperforming the next closest lender by more than $35 million. With 43.2% growth year over year, Direct Capital was the only company in the Top 5 to record double-digit percentage organic growth.
The company, a leading provider of equipment leasing, business loans and working capital, has been highly successful in delivering capital to the grossly underserved small business market by offering a wide range of finance options and deploying unique scoring algorithms that significantly expand its ability to approve businesses. That capability has been well received by the small business community, which has responded with very positive feedback on the company. Direct Capital’s Net Promoter Score – which measures customer satisfaction – reached 65% versus a financial industry average of 23%.
“Our goal is to deliver the financial products that small businesses need at competitive prices and with extraordinary speed and wrap it all in a remarkable customer experience,” said James Broom, CEO of Direct Capital. “Our growth in 2012 is a strong endorsement that we are on the right track. I’m especially proud of our repeat business growth. When customers continue to return to us for their financing needs we are doing the right things. It’s that simple.”
To learn more, visit the Monitor website.
Established in 1993, Direct Capital (www.directcapital.com) is a financial technology company that delivers financial solutions for small & medium sized businesses, franchisors, and equipment and technology sellers. The company is headquartered in Portsmouth, N.H. and operates offices in New York, California, and Georgia. You can follow Direct Capital on http://blog.directcapital.com.
SOURCE Direct Capital