June 27, 2013 // Franchising.com // WHITEWATER, WI –Toppers Pizza, an eclectic franchise pizza delivery brand, is excited to announce the 2013 Franchisees of the Year, a duo that continues to stand out among the pizza pack. Phil and Denise Downing are Toppers veterans who have showed a commitment to excellent operations, staff development, sales growth and overall franchise company growth with their three locations in La Crosse, WI, Onalaska, WI, and Mankato, MN.
“Our franchisees are the most important components to our success, and we’re so excited to celebrate Phil and Denise’s dedication to the Toppers brand, system and culture,” said Scott Gittrich, President and CEO of Toppers Pizza, noting that the pair has won the award for the third consecutive year. “The Downing’s received this award because of their commitment to solid operations, outstanding customer service, and providing an overall fun, quality experience for their team and guests alike.”
As one of the first Toppers franchise owners, Denise and Phil Downing have a long history with the company, which began when they were Toppers delivery drivers themselves more than seventeen years ago. Opening their doors to the La Crosse community in 2002, the couple expanded and opened another location in Onalaska in 2006, and they recently purchased the Mankato location in 2012.
“It was an honor to win this award three years in a row, and we attribute our success to all of our employees who have helped us win it,” Denise says. “Our turnover is incredibly low because our people are passionate, and this award is an amazing achievement for everyone involved in all three of our stores.”
Along with its ability to tap into the most influential demographic, millennials, Toppers has made a name for itself as an innovator of eclectic and unique menu items. Differentiating itself from the competition, 70 percent of Toppers’ sales come from items not traditionally found on competitors’ menus, including its signature item, Topperstix.
“Our company’s success can be attributed not only to our unique food but also to our passionate team who has given us the fuel to surpass the 50-unit mark with no plans of slowing down,” said Scott Iversen, Vice President of Marketing. “Phil and Denise Downing are excellent representations of our belief that when you have happy people who enjoy what they do, that happiness translates into an incredible experience for our guests.”
With a mission to be the best pizza company in the world by killing it on every detail of the customer experience, Toppers Pizza is an eclectic pizza delivery franchise brand, headquartered in Whitewater, WI. Toppers takes a unique approach to the crowded pizza segment by appealing to the young, and young at heart, in an irreverent way that unquestionably separates them from the competition. Ranked No. 343 in Entrepreneur Magazine’s top 500 franchises and one of the Nation’s Restaurant News 50 Breakout Chains for 2013,Toppers’ menu includes a variety of house pizzas; the franchise’s signature product line Topperstix; Buffalo Wings; and cold drinks. The brand has strongly established itself in Wisconsin, and is now in the midst of Midwest and national domination. By focusing on Toppers’ demographic friendly markets, Toppers is able to continue building a fanatical relationship with its customer base. For more information on Toppers, visit www.toppers.com.
SOURCE: Toppers Pizza