Sue and Mark Fadden Earn National Recognition for Cooperative Partnership

Hinsdale, IL (PRWEB) March 25, 2014 - When Mark and Sue Fadden started their Caring Transitions business in 2012, they were looking for a company that would allow them to make a living, but also something that gave them the opportunity to make a positive difference in the community. What they didn't know was the impact their influence would have on the entire Caring Transitions brand.

In fact, their mentoring work with the other Caring Transitions franchisees nationwide as well as the unique partnership they've developed with other Chicago-area franchises has earned Sue and Mark Fadden recognition as Caring Transitions Co-Trailblazers of the Year.

"Mark and Sue Fadden, have 'Blazed a Trail' not only for other Franchisees to follow, but other Caring Transitions Markets to follow. Since opening their business in May 2012, the Fadden's have been very focused on developing the business and the brand. With backgrounds in accounting, both Mark and Sue have a systematic approach to building the business and promoting Caring Transitions in the Chicago Market. As mentors to the many offices that have opened after them, they have helped to create a uniformed message about Caring Transitions throughout Chicago," Caring Transitions President Chris Seman said.

"Together with Erin Marcus, their team approach to promoting the Caring Transitions brand in the Chicagoland Market and helping to organize efforts between all 9 offices in the area has set a standard for Caring Transitions offices across the country to follow," he added.

Caring Transitions specializes in managing senior moves, downsizingand estate liquidation. In addition to the organizing, packing and move oversight, Caring Transitions can handle on-site or online estate sales, preparing homes for the real estate market and more.

"Moving is a very stressful time, no matter your situation. But when you're working with someone who is older and maybe they've lived in the same home for a very long time, it can be very emotional. We are here to take that stress on and alleviate it for the customers," Mark said.

Before launching their Caring Transitions franchise in the western suburbs of Chicago, Sue and Mark were both CPAs. Sue had worked in financial services before spending about five years as a stay-at-home-mom and Mark had been working in corporate tax.

"After 20 years of working in corporate tax, I needed a change from sitting behind a desk 60+ hours a week. Sue and I also wanted to start a business that provided a needed service and allowed us to help our community. Sue was researching franchises at the library and we came across Caring Transitions. It just really fit our personalities and was what we were looking to do," Mark said.

After the Faddens went to training in early 2012, they started working with new fellow franchisee Eric Marcus, whose territory is also in the Chicago area. The three started working together to form a Chicagoland partnership with all of the owners in the area.

"We were trying to bring everyone together so we could have stronger individual business and a stronger Caring Transitions brand. We have monthly meetings now and, although it can be complicated sometimes, it's extremely valuable to be able to share best practices, marketing initiatives and even employees," Sue said. "We're really starting to treat all of our individual franchises as one company."

Mark added: "The big goal was to just to work together to strengthen Caring Transitions in Chicago overall. We all have a common goal and, when we work toward with the power of all 9 offices instead of individually, it's more easily met."

Although they know the work they've been doing throughout Chicago has made a significant impression on the corporate staff, the Faddens were still surprised to be named Co-Trailblazers for 2014 at the company's national conference in mid-February in San Antonio.

"Everyone in this business works so hard, so we were surprised to be recognized. We were just trying to do what needed to be done by working together with our fellow franchisees, so this is certainly a special award for us," Mark said.

About Caring Transitions

Founded in 2006, the Caring Transitions franchise has been a trusted and highly respected national company leading the way in senior relocation, household liquidations and estate sale management in more than 130 locations across the United States. Caring Transitions is part of the International Franchise Association, the Small Business Association's Franchise Registry, VetFran and Minority Fran.

For more information on how Caring Transitions can serve you and your family, call (630)352-0754, email or, or visit


Angie Shafer
Caring Transitions
+1 (513) 563-0570 Ext: 119



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