Pet Wants Announces Scott Hoots as New Company President
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Pet Wants Announces Scott Hoots as New Company President

September 21, 2017 // // Cincinnati, OH - Pet Wants is pleased to announce that experienced franchise leader Scott Hoots has joined the company as the new president. Hoots has been working in franchise leadership since 1992 and is looking forward to improving the overall Pet Wants system and helping individual franchise owners be even more successful.

Pet Wants’ specially crafted pet food formulas are made in small batches with fresh, natural ingredients enhanced with vitamins and minerals for a complete and balanced diet in every bowl. Pet Wants franchises are locally owned by Pet Wants owners who are passionate, knowledgeable, care deeply about pets and work hard to create an excellent customer service experience. There are currently 78 Pet Wants franchises in the United States. Pet Wants Franchise offers both a Retail Store model with delivery and a Mobile Delivery Only model. Reinforcing how convenience is so important to the American consumer, it is not surprising that the majority of Pet Wants products are sold through the delivery channel.

“I have a strong passion for the franchise model and, for me, there’s nothing better than seeing franchisees meet their goals and achieve their dreams. I am excited to lead Pet Wants because there’s truly something special about being able to impact someone’s health and wellbeing - and that extends to their other family members, their pets. Pets are so important to us and, when you can give someone’s pet a better life through fresh, high-quality food, you make all their lives better,” Hoots said.

Hoots is a Certified Franchise Executive as awarded by the International Franchise Association and has excelled in all facets of franchise leadership: operations, marketing, sales, compliance, and financial management. He has an extensive, well-rounded franchise background and he most recently served as the Vice President of Franchising for American Family Care, where he oversaw 160 franchise locations both operational and under development. During his tenure at American Family Care, Hoots put numerous improvements into place that helped local franchisees and grew the total franchise system revenue by 31 percent in 2016 alone. Prior to that, Hoots worked as the Director of Operations for American Dental Partners, the Director of Franchise Attractions at Ripley Entertainment, the Director of Franchising at 1-800-Flowers and both the Corporate Operations Director and Franchise Operations Director at Domino’s Pizza.

“I have a strong background in all facets of franchise executive management and I’ve worked in a variety of industries that have properly prepared me for this opportunity to lead the Pet Wants system to even higher levels of performance. I’m looking forward to continually refining and improving the Pet Wants business model and further enhancing the success of our franchise owners in their communities across the country. This is an exciting time at a great company and I’m really looking forward to working with the passionate Pet Wants team, both at the corporate office and at the community level,” Hoots said.

The Pet Wants franchise is part of Strategic Franchising, a group of affiliated franchise brands, based in Cincinnati, Ohio. Strategic Franchising’s Chief Operations Officer, Chris Seman, said he’s looking forward to having Hoots lead, grow and elevate the company.

“Pet Wants is a young and successful franchise system and during such rapid expansion, it’s natural that there are lots of moving pieces and even some growing pains . As such, we needed someone who could effectively manage scalable growth and was a proven builder of companies, teams, and solutions We brought Scott on board because we are confident he’ll be able to help systematize the business, put innovative training and coaching systems in place for our franchise owners, further develop our support teams and communication systems, and ultimately help our franchise owners run their businesses in the most effective and profitable ways possible,” Seman said.

“You have so many options when you’re looking for pet food, but the culture at Pet Wants is the commitment and care for the animals. Pet Wants has a 100-percent, money-back guarantee on the freshness and quality of the food and we know fresh, high-quality food can make a positive impact on the health and well-being of pets. We’re looking forward to having Scott help make Pet Wants a national brand so we can reach and serve more people and more pets,” Seman added.

To learn more about Pet Wants, find a Pet Wants in your community or launch your own Pet Wants franchise, visit

About Pet Wants

Pet Wants was started by Michele Hobbs out of love for her pets and frustration. Veterinarians were unable to help relieve her dog’s painful skin allergies. After doing much research, Michele discovered the national dog food brand she trusted was not fresh, not all the ingredients were natural, and felt it lacked sufficient nutrition and - when pet food sits in warehouses and store shelves for 8-10 months or more - it can lose even more nutritional value. She was committed to developing a better solution for all dogs and cats. Their food is exclusively crafted. It’s fresh, healthy and slow-cooked in small batches with no sugar added, no fillers and no animal by-products. They source only the best salmon, chicken, lamb, duck, brown rice, and other natural ingredients. Fresh ingredients make for better food… and better health for pets. And since they never use corn, wheat, soy or dyes, the common pet health problems associated with these ingredients are no longer worries. Their fresh food is conveniently delivered to the customer within weeks of production, not months. Roughly half of Pet Wants products are sold through their stores and half through their convenient, home-delivery program. You can learn more at


Chris Seman
Strategic Franchising Systems
Chief Operating Officer

SOURCE Pet Wants



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